Welcome to ClubRunner's BlogSpot

Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Wednesday, December 30, 2009

Week 23: Tip of the Week

#23: Did you know that you can hyperlink your files/documents within a story? Anytime you update content on your site, you have the option of creating links so your website visitors are able to quickly and easily access a particular file that you may reference. To enable hyperlinks within your stories, you must first upload the file to the “Download” section of the site. To do this:
  1. Login as usual and click on Admin.
  2. Click on “Edit Download Files” under the Website Manager section.
  3. Click “Add New File” on the top right.
  4. Fill out all the required information.
  5. Click on “Browse… “ and select the file for upload. (Note: you also have the selection to make this file not visible on the homepage, to do this click on the dropdown menu and click on “Do Not Show It In Homepage).”
  6. Click “Save”.

In order to link this file in your content, while still in the “Edit Downloaded Files” section (after the file is successfully uploaded) please follow these steps:

  1. Click “View” beside the appropriate file name.
  2. A new page will then open, copy the link that displays in the address bar.
  3. Edit or create a new story/bulletin/email where you would like to display a link to this document.
  4. Type in a word or phrase in which you want people to click to download the document such as “Please click here to download the registration form”
  5. Highlight the word/phrase to which you would like to link.
  6. In the editor, click on the Create Link icon, a window will then pop up, paste the link you copied earlier into the text box labelled URL and click OK.

Thursday, December 24, 2009

Week 22: Tip of the Week

#22: Did you know that you are able to upload multiple photos to your stories?

If you’re looking to insert multiple photos to your stories, the process is easy. You will need to first have the photos referenced on your site, either in the Download Files or in a Photo Journal. To select the photo, follow these steps once logged into your site:
  1. First locate the desired photo to be used. If it’s in the download files, from the Admin page, click on “edit download files”
  2. Click on “view” on the desired photo and right click on the image and select “copy”
  3. Go back to the admin page and click on “edit stories”
  4. You can then add a new story or open an existing one, right click in either the story brief or story content section and select “paste”.
  5. Repeat as necessary

For more information, please contact ClubRunner Support or visit our eSupport Center

Wednesday, December 23, 2009

ClubRunner's Holiday Schedule

ClubRunner Support hours will be reduced during the holiday season as noted below:

Date Hours
Thursday, December 24 9 a.m. - 1 p.m.
Friday, December 25 Closed
Monday, December 28 Closed
Tuesday, December 29 9 a.m. - 6 p.m.
Wednesday, December 30 9 a.m. - 6 p.m.
Thursday, December 31 9 a.m. - 1 p.m.
Friday, January 1 Closed

Please continue to visit our eSupport Center to search the KnowledgeBase, download helpful "how-to" documents or submit a ticket.

Friday, December 18, 2009

Week 21: Tip of the Week

#21. Link Your Social Media Accounts to ClubRunner?

Many clubs are now using Social Media in addition to their website to keep their current and prospective members informed and encourage them to frequently visit login to their website. Now you are able to do the same to boost traffic on your site and most importantly keep your visitors in the know! To add this information as a story on your home page, following the instructions below:
  • From the admin page, under Website Manager, click on edit story
  • Click on the HTML section of the story brief section and put these codes in the text field (without spaces):
  • Replace the BOLD text with the addresses of each of your Social Media accounts*
  • The story will appear as follows on your site:

*If there's a section that is not relevant for you, omit that portion of the code, starting with “img src” that precedes the listing you do not want.

Now Available: Email Bounce back Reports

You asked and we listened! Now you able to monitor whether or not your email messages were received with the recently released email bounce back report feature!

Anyone who sends out an email will receive a Delivery Status Notification (Delay) email, which will show the sender, the date the email was sent, the number of emails undelivered and the list of members who didn’t receive the email, including their full name and email address. This is a great way to find out if a member’s profile is current and prompt them to update it.

Please note that this report is generated and emailed to the sender automatically a few hours after the email has been sent. Due to the nature of bounce backs, it may take a few hours before all undelivered messages are logged. As a result, you will get updated reports as the list of undeliverable messages increase.

For more information about this feature update, please contact ClubRunner Support.

Friday, December 11, 2009

Communication is key

Ways to communicate have truly come a long way. Gone are the days of hand writing letters and sending telegrams that take weeks to arrive. Now everyone wants to be in the know and have access to information instantly and it’s more than possible to accommodate this request. With cell phones, smart phones, the worldwide web and all the applications that are made for them to enhance and promote quick contact, it’s no wonder that people everywhere young and old are jumping on this bandwagon.

People are keen on sharing their experiences as a tactic to inform others about the opportunities that are available for them. Social Media allows for this easy integration. Facebook, Twitter, Flickr, Blogging and You Tube are examples of collaborative tools that are paving the way for 21st century listening, learning and sharing. Many ClubRunner users are finding the benefits to linking their social media accounts to their web site to increase traffic to their site and encourage interaction among users. Check out some clubs and districts that have incorporated this strategy District 5040, Rotary Club of San Francisco, District 5280, Rotary Club of Willowbrook, North Delta Rotary Club

Wednesday, December 9, 2009

Week 20: Tip of the Week

#20: Did you know that MyEventRunner is available to help you organize and manage your events?

A product of ClubRunner, MyEventRunner is a do-it-yourself customizable online registration form designer. If you have a special event or conference that need to requires the offering of multiple packages, add-ons, accept fees, and ask questions to better organize you attendee lists, this is the product for you! To learn more about this offering, contact us.

Thursday, December 3, 2009

Week 19: Tip of the Week

#19: Did you know that if you don’t update your website frequently visitors will not come back?

There are 4 reasons why it’s important to constantly maintain your website:

  1. Fresh material added regularly to your site keeps visitors coming back to see what's new.
  2. Websites must continually evolve and be developed to meet the increasing demands of your audience, as well as reflect the latest technology and trends.
  3. The success of your site is relative to whether people can find your site from a search engine. Link to other relevant sites and ask other webmasters to link their sites to yours. Examples include other community websites, District site, your neighbouring clubs and Rotary International’s registry of websites.
  4. There should always be a constant and designated person to supervise your site and keep it running smoothly.
If any of these components are missing, visitors will lose interest and look elsewhere for information, which will cause the traffic on your site to decrease. If you’re already using ClubRunner, attend the Website Manager & eBulletin and Site Pages Management web training sessions to help you gain more insight as to how to keep your website content current and your traffic always busy!

Tuesday, December 1, 2009

What Would You Like to See in ClubRunner?

We highly value the input of our customers to further enhance and update ClubRunner’s functionality. Our development team is always busy looking into how you can maximize your productivity and minimize your time spent by using ClubRunner and we want to keep it that way. Share with us your thoughts what we can do to make things better.

Friday, November 27, 2009

Week 18: Tip of the Week

# 18: Did you know that having a web presence increases your club’s public image?

Since we are in the Web 2.0 (highly interactive) technology era, when most people are conducting research and looking for information about a particular area the world wide web is the first place they go. With that in mind, it’s important that your club has a website that will have key information to engage a visitor and entice them to want to know more about your club and possibly want to get involved. It’s easy to have web presence with ClubRunner, as you don’t require any technical expertise to maintain and update the site quickly and easily. Tip: Get several members involved in updating your website to keep it fresh more frequently with less effort. Visit our official website for more information.

Thursday, November 26, 2009

Happy Thanksgiving

ClubRunner wishes all our American customers a safe and happy Thanksgiving! Will your focus today be football and turkey or turkey and football? And not to mention the most important reason to be thankful, your family and loved ones!

Enjoy your day!

Wednesday, November 25, 2009

We're Moving!

The ClubRunner team is growing to serve you better and as a result we’ve outgrown our current location. Effective December 1, 2009 our new address will be:

2060 Winston Park Drive
Suite 102
Oakville, ON L6H 5R7

We are excited about this upcoming move and photos of our new digs will be posted soon! In the mean time, please note that there may be a delay in our customer service response between November 27 - December 1 due to our relocation.

Thank you for your patience and cooperation during this process.

Friday, November 20, 2009

ClubRunner is now on Twitter

Interested in getting instant communication about ClubRunner? Now you can as we have now joined the Twitter network! Stay on the pulse of product development and our whereabouts by becoming a follower. Click here to join our network today.

Week 17: Tip of the Week

#17: Did you know you can do a quick search for members in your eDirectory?

Now you can search for any member in the District by their first or last name, email address or classification. To refine your search, enter all the information requested for the member that you’re looking for. Please be advised that the results will return as follows:

  • Member records that begin with the First name and Last name criteria are returned.
  • Records that partially contain the words under Classification are returned.
  • Searches by email must use a complete address.

Friday, November 6, 2009

Week 16: Tip of the Week

#16: This recently released feature tracks and reports membership data changes to Rotary International. There are 4 types of changes: New Members, Terminations, Change of Address, and Name Changes. To preview and send a change to RI, click on Open, then Send. Otherwise, click on Delete to remove the notice without sending.

*Only applicable to those districts online with ClubRunner.

Friday, October 30, 2009

Week 15: Tip of the Week

#15. Did you know that your club can instantly report member data changes directly to Rotary International?

Automate your reporting processes and avoid duplication of efforts by sending updates of your club’s membership roster to Rotary International. Under the Membership Manager section, click on "Report Data Changes to RI", select the member record to verify by clicking on “open”, review the information and click send. If your district is online with ClubRunner, once member profile changes are made, it is immediately registered on the district site.

For more information about reporting to RI, visit the official ClubRunner website.

Is Your Organization Using ClubRunner?

Did you know that ClubRunner is in use by thousands of service clubs and associations worldwide?

Initially inspired by Rotary clubs and districts, ClubRunner is designed to help all types of non-profit organizations better organize and manage their internal and external communications. Having a web presence is key in this century in order to create awareness and build your membership base to better serve your community. Also, since many people are busy and constantly on the move, juggling so many different tasks, ClubRunner helps to improve productivity. Check out a few of our customers’ websites to see how ClubRunner is working for them.
Kiwanis Club of Champaign-Urbana, IL
St. Clair Chamber of Commerce
Rotary Club of Boston, MA
Rotary District 7020 (Caribbean)
Rotary International Zone 24 & 32 (USA, Canada, Russia, France)
Business Exchange of Sonoma Valley

More live sites are available by clicking here.

Friday, October 23, 2009

Week 14: Tip of the Week

14. Did you know that you can archive your club’s eBulletin for future access? To start archiving your bulletin today, follow these simple steps:

1. Save a copy of your bulletin in PDF format
2. Create a site page for your archive bulletins
3. Click on the link you’ve created for your archive bulletins
4. On the left hand side of the page, click on “Edit Download Files”
5. Click on Add New File, give your file link a name, click “browse” to locate the desired file on your computer, click save
6. Repeat as necessary

Friday, October 16, 2009

New: Customized Email Signatures

You will be able to customize your email signature to include any information you would like on every outgoing message from the ClubRunner system. Currently, every email sent out is set to include the member name and club. With this update, any current or prospective member to whom emails are sent will be able to save your information and contact you whenever required!

Friday, October 2, 2009

Week 13: Tip of the Week

Did you know that you can make your site interactive? Post You Tube Videos and increase the traffic to your site! Wondering how to do this? See the steps below:

First you need to have a YouTube Account.

2. Once signed in, on the top right corner, click on the yellow button Upload. A drop down menu will appear, click Video File.

3. Click Browse and search for the appropriate video, then click on Upload Video. The upload process will begin, while your file is being uploaded, YouTube gives you the opportunity to add a title to your video, as well as a description. Once all the appropriate information is entered, you also have the option to make your video private or public.

4. Once you have adjusted all of the settings, please click on Save Changes.

5. To get the code, click on your account name at the top of the page, a drop down menu appears, you then click on My Videos. From there, play the movie you would like to get the code from. On the right side, you will see a text box labeled Embed, copy that code.

6. Once you have the code, while in the ‘HTML’ mode of a story, paste the code from YouTube, remove the object tags from the code (Note: object tags are not permitted for security reasons). Once you have done all this, switch back to ‘Design’ mode and save the story.

For more details, visit ClubRunner eSupport Center.

Future ClubRunner Updates

Over the last few weeks ClubRunner has released a number of feature updates and improvements and we still have much more in store!

Our R&D team is busy at work enhancing various ClubRunner features as requested by our users. Your suggestions are key to our development team implementing product enhancements and improvements. We get a lot of users providing feedback about features and functions that would be beneficial and rest assured, they are taken seriously! To submit product recommendations, please email feedback@clubrunner.ca.

Stay tuned for information about new offerings and check out our official service updates page for a list of details.

Friday, September 25, 2009

Feature Update: Event Planner

You asked and we listened! The newly updated Event Planner feature now gives you the ability to decline attendance to an event, add comments to each registrant and select multiple members to attend or decline an event at once.

If you have an access level of Club Editor or greater, once you login to your site and select desired event, you can view all club members who received an invitation to that event and manage your registration list.

For more information about this feature update, please contact ClubRunner Support.

ClubRunner eSupport Center

ClubRunner now has available to you a new and improved support system, where you can get more information and get more familiar with the features and functionality of your club site.
You can submit a support ticket, search the knowledgebase or download helpful “how to” documents, all in a user friendly interface!

Check out the ClubRunner eSupport Center and bookmark the link for quick reference in the future.

Friday, September 18, 2009

Week 12: Tip of the Week

#12: Did you know that you can get new members updated and involved in club activities quickly through the New Member Orientation?

When new members join your club, executives may wonder how to get them involved; and the new members may be wondering what their next steps should be to get better acquainted and inducted into the club. With the New Member Orientation feature, you can identify and set up a list of tasks for these members to complete. The membership chair and any other executives can monitor this list and the progress of that member, and even assign each task to an existing member of the club to be responsible for. Both the new member and the assigned member see this task in their commitments section on their profile and at the bottom of their bulletin, until that task is completed.

To set up your orientation program, follow the instructions below:
1. Once logged into the Admin page, click on ”New Member Orientation” under Membership Manager
2. If you have no activities listed, click on “Add New Activity”. If you have activities listed, you will need to click on “List All Activities” first
3. Enter the name of the activity and click “Save”
4. The new activity will now be listed last. Click “Return” to get to go back to the New Members Program listing
5. Repeat as needed

Once all your tasks have been set up, you can now enroll your new members in the orientation program. To do this, follow these steps:
1. From the New Members Program Listing, click on add new member
2. Select all members that you’d like to add and click “Save”. This will generate the list of all tasks for that member.
3. To assign a task to an existing member, click Edit and select that member from the drop down menu. They will now see this as a commitment in their bulletin.

New Feature: Active Member Update Request

Need members to update their profile? You can now send them a request to do so! The Active Member Request Update feature allows you to review how recently your members’ profiles were updated, and by whom. Send out an email to each member displaying their current profile details and request an update if required. In order to access this feature, you must have an access level of Club Executive (level 50) or greater.

Once the email has been sent to the member, it will appear within their inbox exactly as it would if they were logged into the ClubRunner system. If all information is correct, the member doesn’t need to do anything. To make any changes to the information, they simply click on the Update button located at the top and bottom of the email message, which takes members to a password page, followed by a direct link to their profile.

Visit the official ClubRunner website for more information about this feature.

Friday, September 4, 2009

Week 11: Tip of the Week

#11. Did you know that if you’re a secretary, you can report your club’s attendance to the district* with a few simple mouse clicks?

Click 1: Under Meeting Services, click on Input “Attendance” for the current year

Click 2: Verify each attendance list by clicking on “Attendance” next to the appropriate date (optional)

Click 3: Click on Report Month Year attendance

Click 4: Click on Close Month and Update District

* Note: You can only update your district if they are online using ClubRunner.

Friday, August 28, 2009

Week 10: Tip of the Week

#10: Did you know that you can create up to 30 custom fields within your member profile?

Looking to capture unique information for your club that is not already set in the regular member profile template? If you have site administrator access, you are able to create custom fields to capture dates, flags (yes or no) and characters (for regular text) to allow for a more detailed club directory. Once these fields have been added, all members will have access to update their member profile.

Tuesday, August 25, 2009

Birthday and Anniversary Report Update

There has been a recent update to the Birthday and Anniversary Report as requested by our users. Now, you can generate reports for Club Anniversaries as well as member birthdays and anniversaries. This new report will provide the induction date and number of years of membership. This information is helpful for member appreciation and great to use in the eBulletin!

Friday, August 21, 2009

Week 9: Tip of the Week

#9. Did you know that you can use the Event Manager to create and monitor volunteer lists? Once you create an event for posting on your club or district’s site, you can set up tasks and request for volunteers! Use this tool to keep track of all action items, solicit help for your event or promote teamwork and collaboration by getting members to sign up for committees. To add tasks, create volunteer lists and monitor its activity, simply follow the steps below:

1. Click on services for the desired event
2. Under Volunteer Services, click on “Tasks & Volunteers Management”
3. Click on “Add New Task”
4. Enter the required information as requested in the popup box
5. Once the new task list listed, click on “Add New Time Slot” and enter the details requested
For more information about managing, viewing and reporting on your events, please visit the online help section on your club or district’s site.

Thursday, August 20, 2009

Are You Maximizing ClubRunner?

Since ClubRunner is such a robust tool and has many functions, it may be easy to overlook some key features that will help you boost your club’s communications. If you’re not already, be sure to take advantage of:

Dues and Billing
Create bills, generate invoices and send them to members of your club

Committees Management
Organize and manage your committees by creating lists of all yearly and standing committees within your club or district, along with the corresponding chairpersons, secretaries and members.

Report Data Changes to RI
Automatically send an email to Rotary International to report any member data changes within your club

Birthday and Anniversary Reports
Create reports to commemorate member’s birthday’s, wedding or Rotary anniversaries

Customized Attendance Reports
Create a report to view your club’s attendance for a specific time frame

Add/Edit Current and Next Year Executives & Directors
Update your club or district’s executives and directors listing so it will show on your home page

If you’d like to learn more about how to use any of these features, there’s a free online training session available. Click here to find out when.

Thursday, August 13, 2009

Week 8: Tip of the Week

#8. Did you know that you can run various reports for your club or district to celebrate birthdays and anniversaries as well as tracking club monthly and yearly attendance? In the Membership Manager and Meeting Services section of your admin page, you will find links that will lead you to create general or customized reports any time you need to. If you need to report changes to Rotary International, there’s a link for that too! An email will be sent directly to Rotary International with any member data changes instantly.

If you have any suggestions about reports you’d like to have available in the future, please let us know.

Tuesday, August 11, 2009

Feature Update: Customized Attendance Report

The Customized Attendance Report has now been updated to provide a quicker and more efficient report download process for all clubs and districts.

Now, search parameters defaults to 3 months prior to today’s date. In addition, a date range limit of 6 months has been imposed to increase database performance; however you will still be able to access your data in prior to 6 months.

If you’re responsible for running attendance reports for your club or district, please feel free to provide feedback on this feature update!

Friday, August 7, 2009

Week 7: Tip of the Week

#7. You can update member statuses using member leaves of absence and member exemption so their absence will not affect the member’s yearly report or your club’s monthly report. Under Membership Management, those with the appropriate access level can choose all members that will not be attending meetings for a period of time and establish when to include them again in the attendance reports.

For more details about using this feature, visit the online help on your club or district site, located in the upper right hand corner of the page.

Committees Module Update

We have received an overwhelming response to the new Committees Module. With the feedback, we have been alerted that there are a few bugs in the system which we are currently correcting.

The Enhanced Committees Module is available to all ClubRunner users on a trial basis until August 31, at which time there will be some features that will be only available as a upgrade for clubs. Districts will keep the full functionality as it presently appears.
For more information about the difference between the Basic and Enhanced Committees Modules, visit the ClubRunner Official Website. Thank you for your suggestions and feedback!

Coming Soon: Dynamic Home Page

The ClubRunner new home page template is almost ready! This totally revamped site builder allows you to customize your home page and have access to more templates for your bulletins. Drop in content wherever you like on your page and customize where lists are placed on your site. Even customize your own banner header and menu options using our easy upload feature! A brand new user interface will make it easier for your members and site visitors to find valuable information and allow you to create your own unique look. Stay tuned for more details on this exciting enhancement.

Friday, July 31, 2009

Meet ClubRunner at 2009 Zone Institutes

ClubRunner will be at a Zone Institute in a city near you this Fall:

Final Zones 31-32 forum & Institute
- September 8-10 in Niagara Falls, ON

Rotary Roundup 2009: Zones 30 & 31 Institute
- September 10-13 in Tulsa, OK

Rotary Institute 2009 (Zones 25/26)
- September 28 - October 4 in Oklahoma City, OK

Urban Zone Institute (Zones 28-29)
- October 6 - 10 in Minneapolis, MN

Hope to see you there!

Week 6: Tip of the Week

#6: Integrate an online payment option on your site. Collect donations, member dues or other types of funds at a click of a button! If you already have an account with PayPal, you can easily add this widget to your site. If you don’t already have one, setting one up is free and easy. Below are the instructions so you can set this up:

  1. Once logged into your PayPal account, to create a button on PayPal, click on the Merchant Tools tab, and then click on “Buy Now Buttons” under the Key Features section. You will be prompted for the information you wish to collect.

  2. Once this is completed, copy the HTML code that is produced

  3. To insert this button into ClubRunner, paste the copied code into a homepage story, event details page, or site page using the plain text editor or HTML mode.

  4. Once you save this page, the button will appear on the page alongside your text and you’re ready to accept online payments.

For more detailed help on using PayPal, click here.

Thursday, July 23, 2009

New Feature Release: Committees Module

In this new and improved module, manage all club and district committee listings in one place! With this new feature, once logged into your club's site, you are able to view a listing all yearly and standing committees and all associated members, complete with their designations and contact information. The enhanced committees module allows you to upload relevant documents to share and send targeted emails to committee members.

For more information about this new offering, visit ClubRunner's official website.

New Feature Release: Tabbed Member Profile

A new look and feel to your member information layout is now available! Complete with 5 tabs to organize and separate your data. With this feature update, you will be able to:
  • Choose a preferred address, email and preferred nickname to be displayed in the member directory
  • Monitor when changes were last made
  • View attendance reports
  • View member designations and committees
  • See list of club events and add them to your personal online calendar
  • Set and monitor a secured password to access your club’s site

To learn more about this new release, visit ClubRunner's official website

New Password Strength Criteria

To improve security, we have implemented a new password strength criteria to encourage members to use stronger passwords to access your club and district web sites.

WeakestLess than 6 characters (not allowed)
WeakAt least 6 characters
MediumAt least 6 characters, at least 1 number
StrongAt least 6 characters, at least 1 number, mix upper and lowercase
StrongestAt least 6 characters, at least 1 number, mix upper and lowercase, at least 1 special character

- The system will not allow you to save a password of “Weakest” strength.
- Although a password strength of “Weak” is currently allowed, we strongly recommend a password strength of “Medium” or more.

Wednesday, July 22, 2009

Week 5: Tip of the Week

Tip #5: You Can Get ClubRunner for Free*

How you may ask? You can have your subscription paid for by online sponsors! On the right hand side of your site, there’s an opportunity for you to have various sponsors links posted. The choice is yours as to how much you charge based quantity, duration of posting and size. To view sample advertisements, visit the official ClubRunner site (link to live site pages).

*Subsidize your annual ClubRunner subscription fee by charging a fee for advertising and sponsorships on your club or district site.

Internet Explorer 8 Notification

Since the release of Internet Explorer 8, we have received reports of incompatibility with this browser and ClubRunner’s XP Editor. In order to temporarily rectify this problem while we are working on full compatibility of the XP Editor with Internet Explorer 8, please activate "Compatibility Mode" on your browser. This mode can be activated either by clicking on the icon located beside your address bar (looks like a broken page) or from your tools menu, click on "Compatibility View".

Friday, July 10, 2009

New Product Offering: MyEventRunner

Plan, Create, Promote and Report on your events electronically using MyEventRunner, the lastest product addition to the ClubRunner family!

In this do-it-yourself online registration form designer, you are able to easily customize and configure various events hosted by your district by easily clicking through a three step process!

Use pre-design templates or build your own form that will include all imporatant details to help you organize your event and communicate it to all potential attendees.

You can create unlimited event package offerings, including add-ons of items such as CDs and t-shirts, as well as creating a questionnaire to capture information about conference participants ad how to best cater to their needs.

Ask today how you can learn more about this product and start managing your events with ease online!

Friday, July 3, 2009

Week 4: Tip of the Week

Tip #4: It's a new Rotary year and you're able to switch over your executive listing with a simple click of a button.

On both the club and district sites, in order to update all leadership information, Site Administrators can find the command to transfer all the next year's executives and directors and organizational chart at the top of the Admin page. This will allow all new club and district leadership to gain access to otherwise restricted areas to update information and begin reporting.
If your district has already initiated this transfer, you will no longer see this command on your club site as it will have already been transitioned.

We've Been Published!

Look for us in this month’s issue of the Rotarian and Rotary Canada as we have a full page spread! If you aren’t quite familiar with ClubRunner, while you browse through the magazine, check us out and let us know what you think. We’re always looking for feedback and want to know how we can best serve you!

ClubRunner at RI 2009 Convention

With over 15,000 Rotarians in attendance, the Rotary International 2009 Convention was a great success for us.

Our booth was always busy and we had the chance to meet with some of our existing customers and potential ones from various countries around the world.

It was a pleasure to meet, greet and talk to many of you and listen to all of your feedback about ClubRunner. Thanks for the memories and the experience in Birmingham that can’t possibly be duplicated. Hope to see you in Montreal next year!

Friday, June 19, 2009

Week 3: Tip of the Week

Tip #3: Did you know that you can exempt non-attending members from attendance reports?

You can update your member statuses to exclude those who are unable to attend meetings so it won't affect attendance reports. Under meeting services, adding the appropriate member(s) to the member leaves of absence or member exemption listing for a specified amount of time. In updating these records, the absence of these members will not affect the member’s yearly report or your club’s monthly report.

Are you using all features?

Since ClubRunner is such a robust tool, it may be easy to overlook some key features that will help you boost your club’s communications. If you’re not already doing so, be sure to take advantage of:

  • Dues and Billing
  • Report Data Changes to RI
  • Birthday and Anniversary Report

Friday, June 12, 2009

Week 2: Tip of the Week

Tip #2: How to Insert Larger Photos in your Stories

Did you know? You can reference large photos within your stories simply by copying and pasting from another source. For example, if you have several photos loaded in your photo journal and wish to reference them in a bulletin story, view each picture in its larger size, right click over the image, and select Copy. Then, within the story editor, right click where you wish to place the picture, and select Paste. The photo will appear amongst your text! Repeat this as many times as you wish.

* Note: this tip only works for Internet Explorer.

We now support Unicode!

This upgrade allows for any language to be entered into the Stories, News and the eBulletin contents, including special characters and accents. This was done to support our international customers and support will be integrated into other areas in the future. Unicode is also supported in the Email Message Center.

Friday, June 5, 2009

Week 1: Tip of the Week

Tip #1: Did you know that if your district is online with ClubRunner that you’ll have the potential to communicate with other clubs within your district?

If you are a current President, President-Elect, or Secretary, your Email Message Center will include distribution lists for all other executives in your District. Simply click on the list name to expand it and you will see the name of the club and the member. Note you won’t be able to see their email address, but by checking off their name they will receive your message. Use this feature the next time you need to announce your club event, request volunteers or even just for special announcements.

Each week there'll be a new tip posted to help you become more familiar with what ClubRunner can do. Stay tuned!

Friday, May 29, 2009

ClubRunner Champion

Are you someone who is…

  • Interested in new technology and ways of communicating?
  • A person of influence within your club?
  • Not afraid to help out others?
  • Able and willing to pro-actively voice your suggestions and opinions?
  • Interested in accessing and previewing beta releases for new features?

If this sounds like you, we can help you become a ClubRunner Champion today? Click here if you’re interested in getting more information on joining this community of ClubRunner power users.

Concerned About Access Rights? Don’t be!

We understand that all information posted on your site and housed in your databases are highly confidential. It is possible for members of your club to access the website, without being privy to all member data. There are 8 access rights levels available for members and only 1 for visitors. Here is a chart that will make it easier for you to manage your access rights:

Tuesday, May 12, 2009

Live Online Product Training Sessions

In a busy world, we all still need to keep updated and find time to educate ourselves. We may not have the time to attend onsite seminars and classes, but we can all login to a meeting wherever we are.

Whether you're new to ClubRunner or an experienced user, there's a session that can help you make club communications easy.

Choose to attend one of the following where you can learn about the key functionality:

  1. Website Manager & eBulletin
  2. Membership & Attendance Management
  3. Events Management
Each session is one hour and the best part is that you're not just limited to attending one.

Click here to register to attend a session today.

We look forward to meeting you online!

Visit ClubRunner at RI 2009 Convention

The countdown is on for the historic 100th Annual Rotary International Convention, and ClubRunner can't wait to see you there! If you are planning to attend, be sure to drop by booth 727 so you can be an active participant in all there is to offer.

What will you find at ClubRunner's booth?

Interactive product demonstrations

  • Sit in on a brief demo as a member of the ClubRunner team guides you through key features and functionality, just as you want to see them.
  • You can even ask for a spontaneous one-on-one session

Raffle draws

  • Enter in for a chance to win a 19" flat screen monitor. Perfect for surfing the internet, watching videos and displaying pictures.
Speaker's corner

  • Have a chance to tell others about your ClubRunner experience. You'll have the opportunity to tell others (and the ClubRunner team) how you use the product and what you'd like to see in future releases. There just might be an added perk for participating!

A wealth of information

  • MyEvent Runner, an upcoming product release.
  • Product enhancements as suggested by our users.
  • What's coming up for future releases.
ClubRunner is now in use by thousands of clubs and districts in six continents worldwide. By visitng our booth you will have the opportunity to meet and greet fellow ClubRunner users, exchange helpful tips and tricks and meet the faces behind ClubRunner!

Before you get to the convention, start to interact with other users on the blogspot. Share tips and best practices by posting your comments.

Last, but certainly not least, find out how you can be a ClubRunner Champion and join a growing social network of avid subscribers. Not sure what a ClubRunner Champion is? You'll have to wait to find out!

Looking forward to seeing you there!