Welcome to ClubRunner's BlogSpot

Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Monday, July 30, 2012

Feature Update! New Reports Added to Club Site!

Our latest release features some new reports for clubs as well as an easier way to access all of your familiar club reports. You will notice a new tab on the top menu bar of your Club Admin page, entitled 'Reports (New)' from where you will be able to access the Club Dashboard, Years of Service report, Birthdays and Anniversaries report, Age Distribution report, eDirectory Reports as well as the eDirectory Builder not to mention the all new Download Member Data report.

Build your own reports with the eDirectory Builder 2.0! This module allows you to create reports and design everything from the layout, sections, data sources and fields. Genereate yearly or standing reports from the eDirectory Reports tab to always be up-to-date about your club information.

View an overview of your member data including gender, age and years of service statistics right from the Club Dashboard. You even have the ability to print the graphs to share with your club executives.

The Years of Service report allows you to select the member type (i.e.: Active, Honorary, Other Users, etc) and then filter by years of service (i.e.: Under 1, 20-30, 50+, etc.). The report will dispaly the names of the members, the date joined and you will also have the option to export the report to excel.

The Age Distribution report displays the number of members you have within each age group, the total percentage and even breaks down that information to reflect both active and honorary members. Similary, the Gender Distribution report also displays the total number of members as well as a percentage breakdown, which you can then export to Excel.

The Birthday and Anniversary report allows you to select a month or the entire year and then filter by 'member birthday, spouse birthday, anniversaries, or join date'. You then have the option to sort the report either by name or by date. Once generated, you can then export the report as a PDF, Rich Text Format, Excel or Tiff file.

The new Download Member Data report allows you select the various fields you would like to extract such as birthday, email, nickname, access level, etc. and then further filter by member type, date joined, last login, etc.

These of course are only some of the changes we're making to make your experience with ClubRunner even better with many new features to come! Thank you for all your feedback regarding the reports functionality. Please continue to send in your feedback to us or should you have any questions, please do not hesitate to contact our support team.

Saturday, July 21, 2012

Tip of the Week!

Did you know you that the download member data export on the club site now allows you to export more fields into an excel report? 

Accessible through the top menu bar under the Membership tab, you will now notice an upgraded version of the download member data feature available to you. Whereas originally you were only able to export information related to membership type and termination reasons, with this new report, you can export many more fields into an excel report.

Simply select the fields you wish to extract such as membership type, nickname, first and last name, first and last name of spouse, address, birthday, website URL, membership number, etc. You can then further customize the filters you would like to apply to your report by selecting the fields you require such as 'Active & Honorary' members and Date Joined, Terminated, Last Login, Date Modified, etc. Once all the information has been selected, click on generate and then export the data!

As we gear towards implementing even more features within ClubRunner, we would love to hear your thoughts! Please continue to send us your feedback regarding this new feature as well as your suggestions on what you would like to see in ClubRunner. As always, please do not hesitate to contact our support team for any questions you may have.

Saturday, July 14, 2012

Tip of the Week!

Did you know you can now view an overview of your membership statistics from the Club Dashboard feature on the club site?

Club Dashboard
Recently added to your club site, you will now notice a new link on your Admin page in the Membership Manager section - the Club Dashboard!

View an age distribution report, gender distribution report as well as your growing membership stats over the years in graphical form and print them as needed. Keep track of your member listing including the number of active members added per month, number of members terminated, number of unique logins as well, view a listing of your member data which includes information such as date joined, last login, etc.

Available to Club Executives, this feature can be accessed by anyone with a club access level of 50 or better. For more information regarding this new addition or for any feedback, please to not hesitate to contact our support team!

Did you know you can now email ex-members from the e-mail message center?

Have an e-mail you would like to send to ex-members? Now you can! You will notice you can now e-mail all inactive members or select specific individuals to send emails to. A great way to keep in touch with past members, this new addition is just one of many we are making based on your feedback!