My Email History

You asked for it, and we delivered! Did you know that you can view a list of all the emails you have ever received through ClubRunner? That's right, tracking and viewing emails sent to you is now easier than ever.

Introducing My Email History! Accessible from the MyClubRunner tab on the Admin page, get a quick glance at your communication records:

• View a list of all the emails that have been sent to you through ClubRunner (including event invitations and emails from the contact form on your website)
• Who sent it to you
• Subject of email
• Date it was sent
• You can even see your status of whether you opened the email or not and whether the send attempt to you was successful

Best of all? You can also open the email from this screen itself to read the message.

Check out the following help article for more information on how to access your email history. As always, we love hearing your feedback. Please continue to email us your suggestions at feedback@clubrunner.ca.

Tip of the week: Cancel scheduled emails

Sometimes you may need to cancel an email and stop the system from sending it. While emails that have already begun to be sent cannot be stopped, did you know you can cancel scheduled emails?

Cancelling a scheduled email is just as easy as scheduling it. To cancel an email and revert it back to draft mode, navigate to the Email Message Center first. Under the Status column, you will see a list of emails scheduled and when they are set to be sent out.


Simply click on 'Cancel' under the Actions column and confirm your action when you see the pop up box. Your email will be reverted back to Draft mode, after which you will be able to edit it, modify the distribution list, delete it or simply reschedule it for another date or time. It's that simple!