Welcome to ClubRunner's BlogSpot

Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Monday, July 17, 2017

ClubRunner Wins Microsoft IMPACT Award for Most Innovative Cloud SMB Platform

We're thrilled to announce that ClubRunner has been recognized by Microsoft for cloud platform industry-leading innovation!

Microsoft Canada recognized ClubRunner, the leading provider of online membership success and management software as the most innovative cloud platform in the SMB category at the 2017 IMPACT Awards Ceremony held during the 14th annual Inspire conference (formerly known as the Worldwide Partner Conference) in Washington, DC.

The Microsoft IMPACT Awards recognizes and celebrates outstanding achievements within Microsoft’s community of partners who are committed in the pursuit of quality, innovation and digital growth within Canada.

"This year’s IMPACT award winners showcased their success and continued to be representative of a broad ecosystem of partners, building and delivering innovative solutions for organizations of all sizes, built on Microsoft technology. The accomplishments of this year’s winners should be viewed as examples of excellence for every Microsoft partner," said Jason Brommet, Channel Chief at Microsoft Canada.

The category won by ClubRunner, the SMB Cloud Platform Innovation Partner of the Year Award, recognizes a partner that is customer-obsessed and has driven substantial industry innovation using the Azure infrastructure, and has demonstrated industry-leading innovation, creative use of multiple Azure services, competitive differentiation, and customer value.

"We are proud of this achievement. Our focus remains on delivering innovation with a powerful platform that impacts our customers within service organizations and associations, " says Sarah Asterbadi, CEO of ClubRunner. "We remain customer-obsessed and committed as ever to our customers' success and our vision to empower organizations to manage and engage their members and ultimately grow."

For more information about the Impact Awards, click here.

Stay on the pulse of what matters most

You already have access to a wealth of powerful information to help you manage your club and
district better through all the reports that ClubRunner has to offer. But, what if there was a way to be able to get a quick overview of both your members and the club's overall performance this year?

Did you know that you can now tap into metrics on your club demographics and membership growth, and compare it to previous years? 

That's right, we've released two new reports titled Member Activity and Club Activity, which give you instant access to actionable insight to help you measure your progress and effectiveness of projects and goals.


Member Insights Activity Report

Get an overview of your members' participation in the club and compare their involvement with previous years by tracking participation points, and other activities such as how many events and meetings they've attended, what they have volunteered for, which committees they are part of, and much more.

This is a great way to recognize who the non-active members are, which could signal a larger problem, allowing you to put strategies in place to keep your retention rates high.


Club Insights Activity Report

Monitor your club's health by tracking performance over the years. Compare how your club activity has changed over the years by comparing your membership levels, attendance rates, communication levels, number of events held, age/gender distribution and much more with previous years.

To access these reports, click on the Reports tab on your Admin page.

Friday, July 14, 2017

Start a conversation right on your website

Introducing tags and commenting for your stories

 Increase reader engagement by allowing your members to start a conversation directly on your website, and voice their opinions through the new built-in comments feature.

Available on Next-Generation themes only, all stories now include two additional options to help you further engage your audience: comments and tags.



Enabling comments will allow your members to contribute to the stories published with their own opinions and suggestions. Through the 'like' and 'reply to' capabilities, members even have the ability to interact with each other on a comment level, creating threaded replies.

Simply check of "Enable Comments" when creating or editing your story to display the comments area. Please note, that members must be logged in, in order to leave comments.

Once comments are enabled, you will also see two new tabs appear on your stories list page - 'Latest' & 'Most Popular'. Stories with the most amount of interactions (likes & comments) will appear on the Most Popular tab, making it easy for readers to join the conversation.


Often found on blogs, tags are keywords associated with a story's content, meant to categorize your stories, as well as help with search results. 

Simply identify a few tags that the story relates to, and publish. On your Stories list page, visitors will see a list of existing tags and a number to signify how many stories fall under them. Clicking on a tag will filter the list of stories to display the most relevant ones.

Now, you can turn your stories into blogs! This is just one of the enhancements we've made to help you better engage your members. There's still lots more on the way.

Saturday, July 1, 2017

Microsoft Canada recognizes ClubRunner as industry-leading innovator

As we gear towards celebrating a new Rotary year, we're celebrating one more thing at the ClubRunner office, and that's your support. Your support is what drives us to deliver the best service and platform, complete with innovative features that empower your members to focus on the clubs' mission.

We're thrilled to have been recognized by Microsoft Canada as one of the two finalists for the 2017 Impact Awards in the SMB Cloud Platform Innovation Award category.

This award recognizes companies that are customer-obsessed, have driven substantial industry innovation using Microsoft Azure infrastructure, and have demonstrated leading industry-leading innovation, and customer value.
This achievement acknowledges our level of commitment to our customers and confirms the value that integrated software plays in the modern organization. We aim to continue providing you with the most innovative set of solutions that lead to better engagement among your members and contribute to your own success and growth.

The awards ceremony takes place on July 16th, and no matter what the outcome, the selection is an honor in itself. And, we have to thank you for this. Without your direction and support, we'd not have made it this far.