Welcome to ClubRunner's BlogSpot

Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Tuesday, April 30, 2013

ClubRunner App for iPhones - Update!

We're happy to announce that an update for the ClubRunner iPhone App was released today! Available as Version 1.4 in the App store, this update addresses the compability issue with iOS 6 and the iPhone 5, and includes various other enhancements.

Apart from optimizing this app for the latest iOS, we have also increased the timeout period on slow networks, so that your requests to load stories or locate clubs when accessing the app using a weak internet connection, won't time you out as fast. We've also improved error handling on network related issues and have implemented minor bug fixes as well.

Your key to connect to your ClubRunner website on the go, the ClubRunner app lets you browse through your member directory, view the latest feed of homepage stories and even locate the nearest clubs that are within a specified range of your current location, right from your iPhone, iPod or iPad.

If you already have the ClubRunner app installed on your phone, you can download the update from the Updates section in the App Store. Don't have the ClubRunner app? It's free and it's available here!

To learn more about the ClubRunner Mobile App, visit http://web.clubrunner.ca/mobile.

Friday, April 26, 2013

MyEventRunner Feature Updates

MyEventRunnerOver the past few months, we received lots of suggestions on improving MyEventRunner, so we decided to dedicate an entire feature release to it.

Did you know that there is now an email notification that is sent out when a payment doesn't go through?

Now, when a person pays online and the payment does not go through, the system will automatically send an email to the registrant as well as the Event Chair notifying them of the failed payment, so that further action can be taken by the two parties.

Did you know that the Dashboard in MyEventRunner shows the total guest registrations as well as total registrations?

This special MyEventRunner release includes the addition of the option to show registration totals showing guests only. You will now be able to select the option to show the guest registration totals from the complete total number of registrations and will be able to view a list of the guests only.

Did you know that you can now edit the standard questionnaire template?
It is now possible to edit the template fields that you add in the Edit Standard Questionnaire template screen. Whereas previously, all you could do was delete or disable your entry, you can now edit it by clicking on the pencil and paper icon found in the actions column.

Did you know that your events are no longer moved to the Past Events Listing the day of the event?

Prior to this release, all events were moved to the 'Past Events Listing' on the day of the event. Now, all events remain on the Event List for 30 days after the event has ended and then are moved to 'Past Events'.

Did you know that you can now email everyone that has paid an email notification stating their balance is zero?

You always had the option to remind everyone that they had a balance due however now, you can also send everyone that had registered and paid for the event, an email notification stating their balance is zero.

These are just some of the improvements we've made to MyEventRunner. Have more suggestions or feedback? We'd love to hear it! To learn more about MyEventRunner, please visit www.myeventunner.com

Friday, April 19, 2013

Introducing ClubRunner Version 3.0 Beta Preview!

We're proud to announce that we are launching a public Beta Preview of ClubRunner Version 3.0 today to all of our customers. Based on the feedback we have gathered over the years, we've redesigned many of the modules of ClubRunner, and will be releasing them in several stages, starting with the Website Designer and Content module. Hosted on the Microsoft Azure platform, ClubRunner 3.0 is not only cloud based but is also scalable, so it can support the growing needs of your club without affecting speed or stability, and takes advantage of the latest web technology. You can expect a far more intuitive, advanced and responsive experience with our new cloud-based version.

What exactly is a Public Beta Preview?

A product in public beta mode is considered to have completed its development and initial testing phase and only requires real-world testing and user acceptance. During this beta phase, you have the exclusive pass to use this brand new version of ClubRunner and have the opportunity to provide your feedback which will be used to further develop and customize this version prior to its official release. During this evaluation, your current website will not be affected. You can send us any sort of feedback related to the user experience, big or small. Didn't like the way something functioned? Don't agree with the naming or title of certain features? This is your chance to have your say! To send in your suggestions, click on the Submit Feedback link at the very top of the page, or drop us a line at feedback@clubrunner.ca.

Getting Started

The next time any member of your club who has Site Administrator (Level 30) access logs into your website, an orange button will appear at the top right of the Admin page, titled Preview Version 3.0. Only site administrators will be able to see this. This will redirect you to the new version. You will notice that the Admin menu is limited just to those modules you are previewing, which at this time are Website, Bulletin and Documents. As we release more modules under Version 3.0, they will appear within this menu.

Data Import from Version 2.0

You have the option to import your website content into the new version using the built-in content migration tool so you do not have to rebuild your website from scratch. Please note that during the Beta Preview phase, any new content you add to Version 3.0 may be deleted without any prior notice. However, rest assured that your current website will not be affected at all.

Further Help

To further assist you with getting to know the new version, we will be hosting a webinar to explain the changes and highlight the improvements of Version 3.0. Click on the link below to register for an upcoming webinar:

There are no extra fees to evaluate Version 3.0 in beta preview mode. During this phase, you will have access to all of our features and modules, including premium features. We look forward to receiving your valuable feedback and are excited to present the third generation of ClubRunner to you. Thank you for your continued support of ClubRunner.

Friday, April 12, 2013

Tip of the Week!

Did you know that the registration report now displays other members types in Event Planner 2.0?
So that the membership chair can easily keep track of everyone that has registered or declined, we've made an enhancement to the registration report for events planned using the Events Planner 2.0 module. Now, when event chairs generate the registration report, it will not only display active and honorary members who have registered or declined but also those members that have been added as 'other users'.

Did you know that the event chair can now add comments to the registration when he or she is registering members and non-members for events?

Now, when the event chair registers members and non-members for events, they will see a comments field where they can any additional information they feel is necessary, similar to the comments field guests see when they register themselves for events. To enable this function, simply check off the comments field in the registration options screen.

For more information on the Events Planner module, please visit our support center at www.ClubRunnerSupport.com

Friday, April 5, 2013

Tip of the Week!

Did you know that it is now easier to track when you last emailed a statement to a member?
That's right! Now, when you navigate to the Accounts Statesment page within the Dues and Billing module, you will see a new field in the header called "Last Emailed". This row will display the last date you emailed each member their statement making it easier for you to keep track of your statements, opposed to having to click on the name of each member to view the last date it was emailed.

Did you know that the Years of Service report now gives you the option to select from 2 additional filters before generating the report?
Our latest release includes the addition of two new options within the Years of Service report, which you can select to base your report on namely, 'Original Date Joined' and 'Date Rejoined'. When you select Original Date Joined as your option, this report will show you the years of service for each member from when they originally joined Rotary. Selecting 'Date Rejoined' will display the years of service for each member from if and when they rejoin the club/Rotary. These dates are pulled from the member profile.

These are just some of the service updates we've been working on based on your suggestions. There are still a lot of great updates on the way! Have a feature suggestion? We'd love to hear from you.