Welcome to ClubRunner's BlogSpot

Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Friday, February 14, 2014

Tip of the Week!

Did you know you can customize the content in the text version of your bulletin?

As part of email best practices, ClubRunner always sends out a text version of your bulletin for email clients that cannot render HTML email. We recently introduced the ability to customize the content in the text version of your bulletins.
You will notice a link titled "Text Version" on the top right of your bulletin editor, which will allow you to create and edit text versions of your newsletter.

What is a Plain Text Bulletin?

A plain text bulletin is an email that does not contain any images or text formatting. When creating your bulletin using the Bulletin Designer, you are creating an HTML version of your bulletin, complete with formatting and imagery.

Because emails are viewed on different email clients and devices, with plain text emails, you can be assured that no information is lost in translation.

Why is a Text Version Important?

Although, creating and editing the text version is optional, it is highly recommended as recipients that have email clients that do not render HTML emails will not be able to see your bulletin content. Some browsers or settings on email clients such as Outlook don’t support HTML versions of emails. When this is the case, the recipient receives the text version of your email instead.

Additionally, if your HTML email is content heavy (bulletin contains a lot of information and images), and it is not supported by a text version, spam filters are more likely to mark your email as spam, which means the recipient might not receive your email.

For help on creating and editing your bulletin, refer to our help articles on our knowledgebase.

Monday, February 10, 2014

Tips for the Week!

Introducing the Website Designer 3.0 Help Tour!

Upon logging into your website, webmasters will notice a new interactive tour option to learn more about Website Designer 3.0. An easy way to learn more about the Website Designer in Version 3.0, this tour covers each section and goes over every element found in the Designer screen. The tour starts off by covering general items, such as how to change your website layout, banner and footer. It moves on to then cover how to add widgets, the options available to you and more. Finally, the tour concludes by going over how to view your changes and then publish them.

You have the option to open the tour at any time, by clicking on the  "Start Tour" button, which will appear on the top right of the Website Designer screen, upon clicking on 'Edit Content'.

Did you know you can now easily share the content on your website on various social media channels?

You asked for it, and we delivered! Upon adding a new entry onto your website, you will notice a social share toolbar appear at the bottom of the page, which will allow your website visitors to share the content on that page on various social media channels. The social share toolbar currently appears on the following pages:
  • Story Pages
  • Event Details Page
  • Speaker Details Page
  • Site Page
  • News Detail Page
  • Photo Album Page
Therefore, for every new story, event, speaker, site page, news or photo album that you add, the social share toolbar will automatically appear on those pages. To add the toolbar to existing pages, you would simply need to republish them. This toolbar, will allow visitors to share your website content on Twitter, Facebook, LinkedIn, Google +, Blogger, Pinterest and via email.

These are just a few of the exciting updates we've made but there's still a lot more coming your way. Stay tuned! Have some feedback on features you would like to see in ClubRunner? Please don't hesitate to email us at feedback@clubrunner.ca.