Welcome to ClubRunner's BlogSpot

Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Wednesday, December 24, 2014

ClubRunner Holiday Schedule

Season's Greetings from the ClubRunner family to yours! Here's wishing you the best for a joyous holiday season!

Please note that ClubRunner's hours of operation during the holiday season are as follows:

  • Wednesday, December 24, 2014 - 9:00am - 12:30pm EST
  • Thursday, December 25, 2014 - Closed
  • Friday, December 26, 2014 - Closed
  • Monday, December 29, 2014 - 9:00am - 5:00pm EST
  • Tuesday, December 30, 2014 - 9:00am - 5:00pm EST
  • Wednesday, December 31, 2014 - 9:00am - 12:30pm EST
  • Thursday, January 1, 2015 - Closed
We will resume regular office hours on Friday, January 2, 2013. For assistance, please continue to use our help resources to access FAQ's, on-demand tutorials and help guides:

Friday, December 12, 2014

Tips of the Week

Did you know you can now 'soft delete' Site Pages to recover them later?

We've added a new tab to the Site Page Library, where you are able to access and edit deleted site pages. Previously, deleted site pages were removed and lost entirely. 

This new “soft delete” function allows you to restore old pages as needed. Clubs can also use this as an archival tool, holding on to older pages without cluttering up their active libraries. Deleted pages are removed from the website, while remaining accessible to site administrators under the "Deleted" tab as needed. Furthermore, you can go into the Deleted tab to 'restore' the Site Pages and add them back to your website. 

Did you know that event chairs can now add registrations even if the form created in MyEventRunner has been disabled?

That's right! Site Administrators and Event Chairs can add registrants for an event, even if the signup form has been disabled. This permits you to add late registrants or special guests after the signup window for the members has expired. To add a registrant, simply navigate to the event form on MyEventRunner and use the "Add Registration" link to add these attendees.

Monday, December 1, 2014

Tips for the Week!

Since we released the Volunteers module last month, we received lots of great feedback and feature requests to make this feature even more powerful! From smaller changes such as updating the format of the task invitation emails to make them more mobile friendly to larger requests such as the ability to add a Volunteer chair, we've made a lot of updates to this feature.

Did you know that you can add the Volunteer Task Group Name to your emails with use of a mail-merge tag?

You asked for it, and we delivered! We've added a new mail merge field for volunteer tasks, which automatically populates your emails with the group name, so that you can manage your communications more effectively! There no longer is a need to duplicate the same message for each group!

Did you know you have the ability to set a Volunteer Chair?

Previously, only event chairs, site administrators and executives could edit the volunteer tasks associated with the events. We've now added a new role titled Volunteer Chair, which can be assigned to members with any standard access level. The Volunteer Chair will be able to edit the details of any given volunteer task group and can also optionally be copied on all confirmation and cancellation emails.

Visit our Service Updates page to read more about the updates we made to this module as well as others!