Welcome to ClubRunner's BlogSpot

Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Monday, December 30, 2013

2013 Feature Updates

As the year draws to a close, we at ClubRunner would like to thank each and every one of our customers in helping make our success possible. With your support, we definitely hit a lot of milestones this year, with the biggest being the release of the third generation of ClubRunner - Version 3.0!

In fact, we've had a busy year not only with the development of Version 3.0 but also with our bi-weekly product releases where many of the features you asked for were implemented and many improvements were made to our service based on your suggestions and feedback.

If you missed some of our service update announcements this year, you can read more about them by visiting our service updates page. Updated regularly, here you will find information on all the features we've implemented this year - even the smallest changes.

We have a lot in store for 2014 and are very excited to soon share our latest news and updates with you. Follow our updates here on our blog, on the ClubRunner Knowledgebase or on our Service Updates Page. Have a feature request or suggestion you would like to add to our customer wishlist? We'd love to hear from you! Join our ClubRunner Users Club on LinkedIn or email us at feedback@clubrunner.ca.

We look forward to customizing and futher developing ClubRunner to meet your needs!

Until next year...!

Tuesday, December 24, 2013

ClubRunner Holiday Schedule

Here's to you and your accomplishments in 2013! May 2014 be a prosperous, joyous and service above self year for all!

From the ClubRunner family to yours, here's wishing you the very best for a joyous holiday season.

Please note that our hours of operation during the holiday season are as follows:
  • Tuesday, December 24: 9:00am - 12:00pm EST
  • Wednesday, December 25: Closed
  • Thursday, December 26: Closed
  • Friday, December 27: 9:00am-5:00pm EST
  • Monday, December 30: 9:00am-5:00pm EST
  • Tuesday, December 31: 9:00am-5:00pm EST
  • Wednesday, January 1: Closed
We will resume regular office hours on Thursday, January 2, 2013. For assistance, please continue to use our help resources to access FAQ's, on-demand tutorials and help guides:

Monday, December 23, 2013

Tips for the Week!

Did you know that you can now hide old invoices from previous Rotary years within the Dues and Billing module?

Treasurers now have the ability to hide the invoices from the previous Rotary year to declutter and start with a clean screen every year. Upon landing on the Billing home page, you will notice a new link next to  "Create New Bill" called "Hide Old Bills". Clicking on this will automatically hide all previous bills (whether open or closed) from the previous Rotary years. Clicking on "Show All Bills" will then list everything for you to view again.

Did you know you can customize your story titles using HTML tags?

A popular request from our advanced users, we've now added the ability to add HTML tags to the titles of Stories, Photo Albums and Site Pages. Simply add the HTML tags in the title field itself to customize the look and feel of your titles. As well, we're happy to inform you that Site Pages now support special characters in the title name as well!

Did you know that registrants can now modify their registrations from additional places apart from the link in their confirmation email?

In addition to the confirmation email that the registrant receives which includes the link to modify their event registration details, members can now also access their event registrations in order to modify and review their registrations from the following sections:

1) My Commitments link found on the Admin Page
2) The Commitments tab, found in the Edit My Profile Section
3) Member Commitments found in the Club Bulletin

These are just a few updates we've made based on your feedback. We'd like to thank you for all of your suggestions and feedback over this past year. There are still a lot of excellent suggestions we're working on implementing into the system - stay tuned!

Saturday, December 14, 2013

Tip of the Week!

Did you know that you can now select and send your bulletin to specific users in the club?

Clubs using Version 3.0 will now be able to select specific members from the list of recipients to send the bulletin to, if they wish. You still have the option to send to the various groups as well, however now upon landing on the 'Send Bulletin page', you will see an 'expand list' button next to each group. Clicking on expand list will open a window which will display all the members within that group. You even have a search function within that window, where you can begin typing the recipients name as well.

Simply select which bulletin edition you'd like to send, add the subject line and select your recipients!

A very popular request, this is just our way of making ClubRunner a custom solution that is easy to use. There's still a lot more in the pipeline, as our team works hard to implement all the suggestions we receive in our customer wish list.

If you would like to provide us with feedback on the Version 3.0 bulletin module or have suggestions, please do not hesitate to contact us at feedback@clubrunner.ca.

Saturday, December 7, 2013

Tips for the Week!

Did you know that you can now set the speed and timing of the transitions of your photo album slideshows?

A very popular request, if you're using Version 3.0, you now have the ability to set the speed and timing of the transitions of your slideshows! In fact, there are seven new transition effects to choose from including effects such as fade, carousel right, carousel left, etc.

To apply these settings, click on the Edit link under the Actions column within the Photo Album Library page for the album you want to edit. Here, under the Slide Show Settings section, you will see all the options for you to customize. Once done, simply save your changes.

District Grants Module Users, did you know that we have updated the Financial Summary Report to display transactions not associated with any projects as well?

We've been receiving a lot of feedback about our Grants module and over the next few weeks will be implementing many of the suggestions received. In fact, we've just updated the Financial Summary Report based on your feedback to include transaction information not associated with any projects. These transactions can be associated with bank deposits, administrative tasks, etc and will be accessible from the section labeled "General Transactions".

Please do continue sending us your feedback at feedback@clubrunner.ca.