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Friday, December 18, 2009

Now Available: Email Bounce back Reports

You asked and we listened! Now you able to monitor whether or not your email messages were received with the recently released email bounce back report feature!

Anyone who sends out an email will receive a Delivery Status Notification (Delay) email, which will show the sender, the date the email was sent, the number of emails undelivered and the list of members who didn’t receive the email, including their full name and email address. This is a great way to find out if a member’s profile is current and prompt them to update it.

Please note that this report is generated and emailed to the sender automatically a few hours after the email has been sent. Due to the nature of bounce backs, it may take a few hours before all undelivered messages are logged. As a result, you will get updated reports as the list of undeliverable messages increase.

For more information about this feature update, please contact ClubRunner Support.

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