2013 Feature Updates

As the year draws to a close, we at ClubRunner would like to thank each and every one of our customers in helping make our success possible. With your support, we definitely hit a lot of milestones this year, with the biggest being the release of the third generation of ClubRunner - Version 3.0!

In fact, we've had a busy year not only with the development of Version 3.0 but also with our bi-weekly product releases where many of the features you asked for were implemented and many improvements were made to our service based on your suggestions and feedback.

If you missed some of our service update announcements this year, you can read more about them by visiting our service updates page. Updated regularly, here you will find information on all the features we've implemented this year - even the smallest changes.

We have a lot in store for 2014 and are very excited to soon share our latest news and updates with you. Follow our updates here on our blog, on the ClubRunner Knowledgebase or on our Service Updates Page. Have a feature request or suggestion you would like to add to our customer wishlist? We'd love to hear from you! Join our ClubRunner Users Club on LinkedIn or email us at feedback@clubrunner.ca.

We look forward to customizing and futher developing ClubRunner to meet your needs!

Until next year...!

ClubRunner Holiday Schedule

Here's to you and your accomplishments in 2013! May 2014 be a prosperous, joyous and service above self year for all!

From the ClubRunner family to yours, here's wishing you the very best for a joyous holiday season.

Please note that our hours of operation during the holiday season are as follows:

• Tuesday, December 24: 9:00am - 12:00pm EST
• Wednesday, December 25: Closed
• Thursday, December 26: Closed
• Friday, December 27: 9:00am-5:00pm EST
• Monday, December 30: 9:00am-5:00pm EST
• Tuesday, December 31: 9:00am-5:00pm EST
• Wednesday, January 1: Closed

We will resume regular office hours on Thursday, January 2, 2013. For assistance, please continue to use our help resources to access FAQ's, on-demand tutorials and help guides:

• Knowledgebase
• On-Demand Tutorials
• Submit a Ticket

Tips for the Week!

Did you know that you can now hide old invoices from previous Rotary years within the Dues and Billing module?

Treasurers now have the ability to hide the invoices from the previous Rotary year to declutter and start with a clean screen every year. Upon landing on the Billing home page, you will notice a new link next to  "Create New Bill" called "Hide Old Bills". Clicking on this will automatically hide all previous bills (whether open or closed) from the previous Rotary years. Clicking on "Show All Bills" will then list everything for you to view again.

Did you know you can customize your story titles using HTML tags?

A popular request from our advanced users, we've now added the ability to add HTML tags to the titles of Stories, Photo Albums and Site Pages. Simply add the HTML tags in the title field itself to customize the look and feel of your titles. As well, we're happy to inform you that Site Pages now support special characters in the title name as well!

Did you know that registrants can now modify their registrations from additional places apart from the link in their confirmation email?

In addition to the confirmation email that the registrant receives which includes the link to modify their event registration details, members can now also access their event registrations in order to modify and review their registrations from the following sections:

1) My Commitments link found on the Admin Page
2) The Commitments tab, found in the Edit My Profile Section
3) Member Commitments found in the Club Bulletin

These are just a few updates we've made based on your feedback. We'd like to thank you for all of your suggestions and feedback over this past year. There are still a lot of excellent suggestions we're working on implementing into the system - stay tuned!

Tip of the Week!

Did you know that you can now select and send your bulletin to specific users in the club?

Clubs using Version 3.0 will now be able to select specific members from the list of recipients to send the bulletin to, if they wish. You still have the option to send to the various groups as well, however now upon landing on the 'Send Bulletin page', you will see an 'expand list' button next to each group. Clicking on expand list will open a window which will display all the members within that group. You even have a search function within that window, where you can begin typing the recipients name as well.

Simply select which bulletin edition you'd like to send, add the subject line and select your recipients!

A very popular request, this is just our way of making ClubRunner a custom solution that is easy to use. There's still a lot more in the pipeline, as our team works hard to implement all the suggestions we receive in our customer wish list.

If you would like to provide us with feedback on the Version 3.0 bulletin module or have suggestions, please do not hesitate to contact us at feedback@clubrunner.ca.

Tips for the Week!

Did you know that you can now set the speed and timing of the transitions of your photo album slideshows?

A very popular request, if you're using Version 3.0, you now have the ability to set the speed and timing of the transitions of your slideshows! In fact, there are seven new transition effects to choose from including effects such as fade, carousel right, carousel left, etc.

To apply these settings, click on the Edit link under the Actions column within the Photo Album Library page for the album you want to edit. Here, under the Slide Show Settings section, you will see all the options for you to customize. Once done, simply save your changes.

District Grants Module Users, did you know that we have updated the Financial Summary Report to display transactions not associated with any projects as well?

We've been receiving a lot of feedback about our Grants module and over the next few weeks will be implementing many of the suggestions received. In fact, we've just updated the Financial Summary Report based on your feedback to include transaction information not associated with any projects. These transactions can be associated with bank deposits, administrative tasks, etc and will be accessible from the section labeled "General Transactions".

Please do continue sending us your feedback at feedback@clubrunner.ca.

Menu Management - Tip of the Week!

Did you know that you can link your club directory, documents, photo directory, email message center and other such various other links from your top navigation menu bar?

That's right! We've made it easier to navigate to internal pages that require login, and now it is easier than ever to link to your club directory, documents, photo directory, eDirectory reports, email message center and even your 'Edit My Profile' link from your navigation menu on your website.

To do so, simply click on "Edit Menu" from the Website Designer 3.0 page, and then select  "Built-in Pages" as a Link Type. You will see new options listed under Pages and can select whichever built-in page you would like to appear on your website menu bar.

Any secure page that you do select from the Edit Menu page will require the member to login. Clicking on the link will lead them to the login page first.

For support on customizing your menu bar, please do not hesitate to contact our support team.

MyEventRunner - Color Coded Name Tags

Did you know that you can identify paid attendees based on their purchased packages/add-ons from their name tags?

When creating events using MyEventRunner, you now have the option to generate color coded name tags in order to identify the paid attendees based on their purchases.

That's right! To make it easier to identify paid attendees based on their purchased packages and/or add-ons, you can now assign color codes to their name tags. Once all your packages and add-ons have been created, you can assign color codes from the "Prepare Name Tags" screen by clicking on the "Assign Color Codes" link and then choosing the package or add-on you want to select a color for. Once completed, simply go back to the "Prepare Name Tags" screen and from the drop down menu, select "Badge (with Color Codes) from the Select Tag Type field. Click on generate to view your new color coded name tags!

We have lots of exciting updates planned for MyEventRunner! Stay tuned as we release more updates. Please feel free to email us your feedback about this new feature. We'd love to hear your thoughts!

Tips for the Week!

Customers using Version 3.0, did you know that you can now hide the story brief and thumbnail as well as the 'read more' link from the Story widget on your bulletin?

Clubs and Districts using the Story widget on their bulletin will now be able to hide the story brief and thumbnail as well as the 'read more' link from appearing on their bulletin. To do so, simply click on the Properties icon on the widget and uncheck the options displayed.

Did you know that now when a bulletin editor emails the bulletin, rather than displaying the name of the individual, it will display the name of the club or District in the 'From' field?

You asked for it, and we delivered! Previously, bulletins sent using Version 3.0 displayed the name of the member who sent the bulletin in the 'From' field for both the Club and District versions. Now, instead of the 'From' field displaying the name of the individual, it will display the name of the Club or District.

Did you know you can control your website's meta tag keywords?

Just like in Version 2.0, you will now see a Meta Tags option under Settings in Version 3.0. Here, you will be able to add keywords and descriptions to improve your search results in Google and other search engines. Upon clicking on the meta tags link, you will see that you have several options to choose from to define your meta tags. You can choose to add keywords, descriptions, author and custom meta tags by selecting an option from the drop down menu and then entering your content.

Tips for the Week!

We get a lot of suggestions and feature requests and we try and implement as many of the customer requests we can from our wishlist into the system. From big to small, we know that each suggestion matters, so here are just some things that you asked for, which we've made possible!

Did you know that you can now hover over the headings and over certain terms within the reports in the Grants module to read their definition?

You will now notice the addition of numeric labels in several areas within the Grants module, specifically within the Dashboard Pie Charts, Financial Summary and Cash Flow reports. Hovering over each label will display the definition of that heading or term.

Did you know that customers using the Version 3.0 bulletin will notice events from both Events 2.0 and MyEventRunner appear under the My Commitments section?

Clubs and Districts using the Bulletin 3.0 will notice that under the My Commitments section, registrations to club events from Events 2.0 and MyEventRunner will both be displayed. This way, all recipients can easily keep track of upcoming registered events from one place!

Did you know that you can now hide the story brief and thumbnail from the Story widget on your custom pages?

Customers using Version 3.0 know that they are able to create custom pages, which are separate from site pages and are more customizable in the sense you can add widgets and specify the page layout. Clubs and Districts using the Story widget on their custom pages will now be able to hide the story brief and thumbnail from appearing on the page. To do so, simply click on the Properties icon on the widget and uncheck the "Show Image" and "Show Brief" option.

These are just some of your suggestions we've added to ClubRunner. There is still a lot of news we have to share and a lot of features and suggestions that we are yet to add. Please continue to share your feedback with us by emailing us at feedback@clubrunner.ca.

Adding a Comments Box to Your Stories

Did you know that if you're using Version 3.0, you can add a Facebook Comments Box to your stories?

Using this tool from Facebook, you can add a comments box to your website and have members and site visitors leave comments on your articles or stories.

This box lets people comment on content on your site using their Facebook profile and shows this activity to their friends in the news feed. If you've ever wanted to start a discussion on your site amongst club members and create buzz or hype about an accomplishment, story or upcoming event, this is a great way to accomplish it! Once this comments box has been embedded, all website visitors will see a box such as the one pictured below.

To add this Comments Box to your website, you will need to use a third party tool from Facebook, who provides users with a ClubRunner friendly embed code. Once you get the embed code, you simply need to paste it into the HTML editor of your story. The following article on our knowledgebase provides step by step instructions on accomplishing this: How to Embed a Facebook Comment Box in ClubRunner 3.0.

You also have the option of setting a limit on the number of comments and can customize the width of the comments box. Once you add this custom widget to your site, comment below with the link to your site!

Please note that comments posted using this plugin only are displayed if Facebook is selected from the drop down list and the remaining options listed there will not work.

This is only one of the many ways you can further customize your Version 3 website. We have many more tips coming soon!

Happy Canadian Thanksgiving!

Please note that Monday, October 14th is Canadian Thanksgiving and our office will be closed. We will reopen on Tuesday, October 15th at 9:00am EST. 

 Here's wishing all our fellow Canadians a Happy Thanksgiving! Have a safe and great long weekend!

Tips for the Week!

Did you know that in addition to the numerous templates you have to choose from for your website and bulletin, you can now pick from two more fresh new layout options?

You've been asking us for more layout options for both your website and bulletin. Based on your suggestions, we've introduced two new templates to the Website and Bulletin designer so that you can give your site and newsletter a new look. The two new templates will allow you to section off your site and bulletin in a unique way while still giving you the freedom to customize the look and feel of your site based on your style. To view and apply these templates to your website, simply click on the "Content Templates" button when you are in the designer screen. You will see these templates described as "Narrow Left, Wide Right and above Full Width and Wide Left, Narrow Right and right above full Width". Similarly, to switch to these two templates for your bulletin, simply click on the "Change Template" button when you are in the editor or you can choose these templates from the designer screen when creating a new bulletin.


Did you know that you have the option to restore all the visual changes you make to all the widgets that you customize back to their default value?

You will now notice "Restore to Default" buttons located on all the property screens for all widgets, giving you the ability to restore all the changes you made to the colours or titles back to their default value. In addition to seeing a "default" link next to various fields which allow you to focus on those specific fields, you will also see a "Restore all to default" button located at the bottom of each page, so you can restore all changes with one click.

Presidents, did you know you have a dedicated Presidents Message widget which you can add to your website and bulletin?

You asked for it, and we delivered! We've introduced a new dynamic Presidents Message widget that allows you to share your message easily. Found under the Essentials tab, you can easily update a message and post in anywhere on your homepage or bulletin. Changing the content in the widget will refresh the widget and your new message will display anywhere where you may be using the widget. You also have the ability to further customize the widget by allowing it to use your picture from your profile, if you are defined as President in the Executives & Directors list, as well as your name as it displays on your profile, your preferred email address and phone number. Every time a new President is defined, if these options are checked, this widget will automatically refresh to display the picture, name and other details of the new President.

We love hearing your suggestions so please continue to add them to our customer wishlist! Please continue to email us your feedback to feedback@clubrunner.ca. Should you have any questions, please don't hesitate to contact our support team!

Tips for the Week!

Did you know that you can add a Birthdays & Anniversary widget to your homepage and bulletin?

An extremely popular request, you are now able to add a Birthday & Anniversary widget to your both your homepage as well as your bulletin. This widget pulls the information from the members' profile and displays the month and day as well as the member's name. You also have the option to customize the widget and display the birthdays and anniversaries for the current month, two months or for three months at a time.

Did you know you can archive your bulletins for safe keeping?

Clubs using Version 3.0 are able to archive their bulletins as a means of saving them. You will see an option to archive your bulletin when you are in the 'Edit Bulletins' screen. Once you archive a bulletin, you are unable to edit or send the bulletin, however are still able to view as well as display it on your website.

These are just some of your suggestions that we've implemented into the system. Please continue to send us your feedback and suggestions by emailing us at feedback@clubrunner.ca.

Tips for the Week!

Did you know that you now have even more themes to choose from to further customize the look of your website and bulletin?

Version 3.0 of ClubRunner boasts even more themes to customize the look of your website, to suit the needs of your club.

Choose from a variety of new looks to refresh the look of your website and bulletin. You will notice themes such as "air mail" are now available for your bulletin, giving it a more professional yet elegant look, while you have a variety of themes such as the new "antique theme" to completely and easily uplift the look and feel of your website.

Prefer using your own theme? Not a problem! Advanced users can easily upload their own CSS Stylesheet to ClubRunner in order to upload their own themes.

Did you know you that further to customizing the look of your bulletin, you can now also customize your bulletin greeting?

You asked for it, and we delivered! Now, you can customize the greeting that appears on your bulletin for the recipient. Complete with mail merge tags, you can create several versions of your greetings messages, and can choose which one you want to incorporate into your bulletin. To do so, simply click on the new "Bulletin Greetings" link that appears when you are in the Bulletin module screen. Here, you will be able to choose from several mail merge tags to customize the greeting, such that it includes the recipients name, club name, who they were referred by (if they are listed as a friend of the club), as well as the sender's name, club name, etc.

Tips for the Week - Bulletin Edition!

We made quite a few improvements to the Bulletin module post our last software release. If you're using Version 3.0, based on your suggestions, here is what you will find!

Did you know that you can now edit your bulletin banner and footer from the editing screen itself?

Whereas previously, to edit your banner and footer, you needed to first go to the bulletin list view from
where you could design your banner and footer, now you can edit and choose them from the editing screen itself. Simply click on that portion of the bulletin and build your complete bulletin, all in one place!

Did you know you can now use Global Custom Widgets in your bulletins?

You asked us for an option to be able to display bulletin specific custom widgets for all of your bulletins and now you can! If you find yourself making and using the same custom widget in all your bulletins, using the Global Custom Widget, you no longer have to recreate it! Now, you can create a custom widget and the system will save it for you and will present it as an option to use in all future editions as well.

Did you know that you can now hide the links widget titles from appearing on your bulletin?

Another popular request, we've added that capability too! Lat week, we had added the ability to hide the group name from the "Add New Link" widget for your website. This week, we've added that functionality to the bulletin as well. When creating the links widget for you bulletin, you will be able to hide the group name from appearing by simply clicking on the 'hide title' option.

This of course is only the beginning! We have a lot of improvements coming your way and are excited about where we are heading! If you have any suggestions on how we can improve the bulletin module, please share your ideas with us by emailing us at feedback@clubrunner.ca

Tips for the Week!

Clubs using Version 3.0, did you know that you can now change the colour of your story titles, as well as add story line separators, and can edit parameters such as style, thickness and colour?

Customers on Version 3.0 can further customize the look and feel of their site by now being able to change the font and colour of the story titles and the brief that appears on the home page. To add story line separators, and edit the stories widget properties, click on the Properties Icon (shaped like a wheel) on the Website Designer page.

You will see that you can edit the Header properties, which is the name of your Stories Widget. Content Properties, is where you will be able to add separator lines between your stories, change the line thickness and colour and even the style.

You can also edit the font and colour for the title of your stories as well as your story brief.


Did you know that clubs and districts using MyEventRunner for their events can now specify a  quantity "limit per person" on the add-ons sold? 

Often times, clubs and Districts will sell add-ons, such as raffle tickets, meal tickets, etc., based on the type of event they are hosting.

We've now added a field, where you can specify a purchase limit for each person, if a limit is required. To add a limit, simply enter the quantity limit, when creating an add-on or simply leave the field blank, if there is no limit.

Do you have a feature request or suggestion? Add it to our customer wishlist! We're constantly developing ClubRunner to meet your needs and love to hear from you!

Tip of the Week!

It's Membership Month and no doubt, your club is in full swing to keep current and prospective members engaged. Many clubs these days now use various social media channels to promote their club activities, in addition to using their club website. Did you know that you can now plug-in your Facebook and Twitter accounts to your site, to display your most recent posts right on your website?

If your club is using Version 3.0, you can now add a Facebook Like Box as well as your Twitter feed on your site. 
The Facebook Like box is a social plug-in that enables Facebook page owners to attract and gain likes from their own site. It displays the number of likes your Facebook page has, the recent posts and gives website visitors the option to like the page, without leaving your website. You can even customize the Facebook Like Box based on your personal preference, and can choose which options you want to display. Kindly note, this is a different widget than the built-in Facebook Like button, that is available through ClubRunner. The built Facebook Like button that you can choose from the widgets list on ClubRunner allows website visitors to like your website only.

For instructions on adding the Facebook Like box to your website, please refer to the following article on our knowledgebase: http://clubrunner.helpserve.com/Knowledgebase/Article/View/804/0/adding-a-facebook-like-box

Similar to Facebook's Like Box, you can also add a widget to display your Twitter stream on your website. You also will have the option to customize the appearance of the widget.

For instructions on adding a Twitter Stream widget to your website, please refer to the following help article on our knowledgebase: http://clubrunner.helpserve.com/Knowledgebase/Article/View/810/0/adding-a-twitter-box

Of course, should you have any questions or suggestions, please do not hesitate to contact our support team. Once you've added these widgets to your website, please be sure to comment below with the link to your site, and share how these widgets look on your site!

Tip of the Week!

Did you know that you can now create your own template to send to new members and even have the ability to edit the system generated email?

To help you welcome your new members, you always had the ability to send an email to the member once they had been added to your member roster notifying them of the same. You can now customize your own email template email with the available mail merge fields and can create as many versions as you like. When adding a new member, you can then select which template you would like to send. Further to creating your own welcome email, you now also have the ability to edit the existing system generated email.

To do so, simply click on the Communication tab on the Admin Page and then on Email Templates.

Rotary Districts, did you know a new report is available to help you keep track of the size of all your clubs? 

Districts now can generate reports to learn about the size of its clubs. Generating this report will display a list of all the clubs in your District, the number of active and honorary members, and the total number of members each club has. You also have the option to export this report to Excel.

Is there a feature you would like to see in ClubRunner? Email us at feedback@clubrunner.ca with your suggestions to add it to our wishlist!

Version 3.0 - Tips of the Week!

Did you know that you can use built-in templates within the story editor to easily format your stories in Version 3.0?

In addition to the numerous templates already available to you, we've now added a new template for stories that require centered images, for easy formatting. If you need to center your images, this template allows you to do just that, without the need to format the text on your own.

Did you know you can now categorize your bulletin based on recipient groups?

Our latest software update release includes the addition of groups. When you create bulletins, you can now categorize them by groups (i.e.: members, prospective members, etc.). You then have the option to further customize where you want the bulletin editions to be displayed. Essentially, you can create your bulletin and customize the settings so that is is for members only, or can create several editions for various recipient lists.

2013 Rotary International Convention in Lisbon - ClubRunner Overview!

A fun-filled event, the 2013 Rotary International Convention saw thousands of Rotarians join together and celebrate Rotary.

During this action packed event, the ClubRunner booth was bustling with activity! From an overview of the latest ClubRunner enhancements to celebrating our 10 year anniversary, we had a variety of events taking place at the booth every day!

The ClubRunner team had a great time meeting all of our customers and listening to all of their great suggestions. We received some great feedback and will work on implementing those suggestions to the ClubRunner service in the near future. We also made a lot of new friends and came back with lots of nice memories.

During the convention, we had the opportunity to meet with Peter Markos, Chief Information Officer and General Manager of Rotary International to discuss the future of Rotary and plans for improvement. We're proud to be the first vendor to have fully integrated our database with Rotary International and are excited to continue to work closely with RI on this and many other projects.

On Wednesday, June 24th, as we celebrated our 10 year anniversary with the launch of Version 3.0, we had an overwhelming response from both our current and prospective customers. As our party continued, the crowd at our booth continued to grow and we were ecstatic to see the interest levels of fellow Rotarians peak as they asked more and more questions. In fact, we
had a record number of clubs switch to Version 3.0 at the convention itself!

During the five days, we also had many people enter our raffle for their chance to win a free one year subscription to ClubRunner. In light of our 10 year anniversary, we gave 10 free subscriptions and will be announcing the lucky winners soon.

Thank you to everyone who visited the ClubRunner booth and made this event memorable. If you have any pictures you want to share with us, join the conversation and get connected with us on our Facebook Fan Page!

Join us at the 2013 RI Convention in Lisbon!

The Rotary International convention is just around the corner on June 22 - 26 and ClubRunner will be there!

If you are planning to attend, be sure to drop by the ClubRunner booth - #1712! There will be lots to see and do and prizes to win! Join us for the official release of Version 3.0 and celebrate our 10 year anniversary with us! Click on the postcard below, to view our session schedule:

 

Follow our updates on Twitter and join the conversation with us using the hashtags #ClubRunner and #ricon13. See you in Lisbon!

Tips for the Week!

Did you know that you can search for members when assigning positions in the Organization Chart, on the District site? 

We've added a new search feature which will let you search for members, when assigning positions in the Organization Chart. Whereas initially, you selected the member from the drop down list, you will now see a new field appear under that list and will be able to search by last name or first name.

Do you know about the different access roles in the Grants Module?

Thanks to all of your feedback, we've edited and improved our different access roles for the Grants module.  To view the access levels for the Grants module, please click here.

Introducing ClubRunner Version 3.0 for Districts!

The wait is over! We're happy to announce that Version 3.0 is now available in beta for Districts!

Based on the feedback we have gathered over the years, we've redesigned many of the modules of ClubRunner and will be releasing them in several stages, starting with the Website Designer and Content module. Hosted on the Microsoft Azure platform, ClubRunner 3.0 is not only cloud based but is also scalable, so it can support the growing needs of your District, without affecting speed or stability. You can expect a far more intuitive, advanced and responsive experience with our new cloud based version.

What exactly is a Public Beta Preview?

A product in public beta mode is considered to have completed its development and initial testing phase and only requires real-world testing and user acceptance. During this beta phase, you have the exclusive pass to use this brand new version of ClubRunner and have the opportunity to provide your feedback which will be used to further develop and customize this version prior to its official release.

During this evaluation, your current website will not be affected. You can send us any sort of feedback related to the user experience, big or small. Didn't like the way something functioned? Don't agree with the naming or title of certain features? This is your chance to have your say! To send in your suggestions, click on the Submit Feedback link at the very top of the page, or drop us a line at feedback@clubrunner.ca.

Getting Started

The next time any member of your District who has District Site Administrator access logs into your website, an orange button will appear at the top right of the Admin page, titled Preview Version 3.0. Only District Site Administrators will be able to see this. This will redirect you to the new version. You will notice that the Admin menu is limited just to those modules you are previewing, which at this time are Website, Bulletin and Documents. As we release more modules under Version 3.0, they will appear within this menu.

Data Import from Version 2.0

You have the option to import your website content into the new version using the built-in content migration tool so you do not have to rebuild your website from scratch. Please note that during the Beta Preview phase, any new content you add to Version 3.0 may be deleted without any prior notice. However, rest assured that your current website will not be affected at all.
Further Help

To further assist you with getting to know the new version, we will be hosting a webinar to explain the changes and highlight the improvements of Version 3.0. Click on the link below to register for an upcoming webinar:

Thursday, June 6 at 5:00pm EDT (Toronto Time)

There are no extra fees to evaluate Version 3.0 in beta preview mode. During this phase, you will have access to all of our features and modules, including premium features. We look forward to receiving your valuable feedback and are excited to present the third generation of ClubRunner to you. Thank you for your continued support of ClubRunner.

Tip of the Week! Grants Module - Mail Merge now Available!

Rotary Districts, did you know that you can now add grant related fields to your messages via the mail merge feature?

Districts using the Grants module will now be able to add grant related fields to their message
template via the mail merge feature. Whereas previously, the email message template built into the Grants module allowed you to merge the account name, the recipients name, club name, district name, etc., you will now see a new option titled Grants and will be able to merge fields such as grant status, club name, grant budget, grant income, etc. to populate your emails and easily get your message through to clubs.

The Grants module is an add-on module for the District version of ClubRunner that allows all clubs in the District to apply online for grants, and for the Grant Committee members to login and review all active and archived grants in their District. The approval process includes a workflow that allows the District to either approve a grant, or request further information, with as much collaboration as needed.

This new module is available free of charge as a pilot for current subscribers until July 1, 2013 with no obligation. To learn more about the Grants module, please visit www.clubrunner.ca/grants.

Tip of the Week - MyEventRunner!

Did you know you can now add promo codes to your registration forms?

A new addition to MyEventRunner, you can now add promo codes to your event registration forms. We've implemented a new feature which lets you define promotions for registrants to use in order to attract more sales. Each promo code can be set either as a percentage value (% off base price) or a dollar value ($ off base price). You can set your start and end dates to define the validity period of the promo, create a limit for the number of promo codes available for redemption and track how many registrations have used the promo codes.

Did you know that you can now disable packages in specific time ranges?

Another addition to MyEventRunner, you now have the option to disable packages in specific time ranges. This gives you the ability to add multiple milestones or packages within your registration form, where you can define the amount due and the due date and can set the date that form will expire on.

Did you know that you can now export a full report of all the attendees that registered to attend your event?

The 'View Attendees' report in MyEventRunner now includes a "Full Export to Excel" report that allows you to export all the information about the attendees including registration number, date, type, attendee name, address, email address, phone number, answers to any questions asked on your registration form, and all the packages/add-ons selected.

We're constantly making changes to features based on your suggestions. To learn more about MyEventRunner, please visit www.myeventrunner.com

Tips for the Week!

Did you know that you can send an email to new members once you have added them to your member roster?
To help you welcome your new members, you now have the ability to send an email to them once they have been added to your member roster notifying them of the same. The message is personalized and includes information on retreiving their login information and is sent on behalf of the individual that adds the member to the member list.

When adding new members, simply check the "Send Member Welcome Email" option at the bottom of the member's profile. Keep this option unchecked, if you do not wish to send this email.

Rotary Districts, did you know that we've changed the number of trained members required to qualify a club?

Based on your feedback, we've made changes to the Grants module. Administrators are now able to configure the number of trained members required to qualify a club to submit grants to the District. Previously hardcoded to two, it can now be changed to a number of your choice. To do so, go to Settings in the Grants Module menu.

Did you know that when an individual is defined as an Assistant Governor, they automatically get access to AG reports and pages?

Now, when someone is identified as an AG in the District organization chart, they will automatically recieve that role and will be able to access all pages meant to be accessible by someone in that position, and will also gain access to useful reporting modules such as the AG reports.

Tips for the Week!

Did you know that you can search for any member in your club using the Search e-Directory?
Due to popular request, we've added a feature that will let you search for any member in your club. The Club Search Member e-Directory feature can be found under the Membership tab and lets you search your member directory for any member in the club by their first or last name, email address or classification. Results will display the member name, classification, phone number and will even give you the option to email the member. Districts can find this feature under the Membership tab or on the Admin page under the Members section.

Introducing the RI Compare and Synchronize feature for districts!

This feature will allow you to compare your member data information as it appears on ClubRunner with what is available in RI's Member Access, giving you the option to push your member information directly from ClubRunner to Rotary International or pull your Member Access to populate your ClubRunner profile. Already available on the club version, this feature is now available for Districts!

Update for iPhone App now available!

Available as Version 1.4 in the App store, this update addresses the compatibility issue with iOS6 and the iPhone 5, and includes various other enhancements.

Your key to connect to your ClubRunner website on the go, the ClubRunner app lets you browse through your member directory, view the latest feed of homepage stories and even locate the nearest clubs that are within a specified range of your current location, right from your iPhone, iPod or iPad.
Learn more about our mobile app by clicking here!

Have suggestions on features you would like to see? Send us your feedback. As always, should you have any questions, please do not hesitate to contact our support team.

Introducing the ClubRunner Grants Module ...with new lower pricing!

We've had some great feedback come our way about our recently released Grants module. In fact, since its release, we've had many Districts inform us about how easy it is for them to administer and manage grants for their clubs.

The Grants module is an add-on module for Districts that allows clubs in the District to apply online for grants, and for the Grant committee members to login and review all active and archived applications, manage the workflow and upload and store all supporting documents.

Introductory Pricing
We're happy to announce that for the first year, we are taking 50% off the annual fee for the Grants module. Integrated with your District website, the grants module provides you with everything you need to start managing grants. Best of all, its flexible infrastructure accommodates customizations so you can tailor all help instructions and add your own guidelines at each stage of the application process, to best assist your clubs in following your procedures.

This module is still available free of charge as a pilot for current subscribers until July 1, 2013. You have the option to go live with it, or keep it hidden from clubs so that only members of your District Grants committee can access it.

To further assist you with getting to know the new Grants module, we're also creating many on-demand tutorials that you can watch at your own convenience. We'll be uploading all of our tutorials to our website. Please click on the link below to review pricing and access our Grants Information page, which we will be updating regularly with more information.

Grants Module Info Page

We look forward to receiving your valuable feedback and are excited to present the Grants module to your District.

ClubRunner App for iPhones - Update!

We're happy to announce that an update for the ClubRunner iPhone App was released today! Available as Version 1.4 in the App store, this update addresses the compability issue with iOS 6 and the iPhone 5, and includes various other enhancements.

Apart from optimizing this app for the latest iOS, we have also increased the timeout period on slow networks, so that your requests to load stories or locate clubs when accessing the app using a weak internet connection, won't time you out as fast. We've also improved error handling on network related issues and have implemented minor bug fixes as well.

Your key to connect to your ClubRunner website on the go, the ClubRunner app lets you browse through your member directory, view the latest feed of homepage stories and even locate the nearest clubs that are within a specified range of your current location, right from your iPhone, iPod or iPad.

If you already have the ClubRunner app installed on your phone, you can download the update from the Updates section in the App Store. Don't have the ClubRunner app? It's free and it's available here!

To learn more about the ClubRunner Mobile App, visit http://web.clubrunner.ca/mobile.

MyEventRunner Feature Updates

Over the past few months, we received lots of suggestions on improving MyEventRunner, so we decided to dedicate an entire feature release to it.

Did you know that there is now an email notification that is sent out when a payment doesn't go through?

Now, when a person pays online and the payment does not go through, the system will automatically send an email to the registrant as well as the Event Chair notifying them of the failed payment, so that further action can be taken by the two parties.

Did you know that the Dashboard in MyEventRunner shows the total guest registrations as well as total registrations?

This special MyEventRunner release includes the addition of the option to show registration totals showing guests only. You will now be able to select the option to show the guest registration totals from the complete total number of registrations and will be able to view a list of the guests only.

Did you know that you can now edit the standard questionnaire template?
It is now possible to edit the template fields that you add in the Edit Standard Questionnaire template screen. Whereas previously, all you could do was delete or disable your entry, you can now edit it by clicking on the pencil and paper icon found in the actions column.

Did you know that your events are no longer moved to the Past Events Listing the day of the event?

Prior to this release, all events were moved to the 'Past Events Listing' on the day of the event. Now, all events remain on the Event List for 30 days after the event has ended and then are moved to 'Past Events'.

Did you know that you can now email everyone that has paid an email notification stating their balance is zero?

You always had the option to remind everyone that they had a balance due however now, you can also send everyone that had registered and paid for the event, an email notification stating their balance is zero.

These are just some of the improvements we've made to MyEventRunner. Have more suggestions or feedback? We'd love to hear it! To learn more about MyEventRunner, please visit www.myeventunner.com

Introducing ClubRunner Version 3.0 Beta Preview!

We're proud to announce that we are launching a public Beta Preview of ClubRunner Version 3.0 today to all of our customers. Based on the feedback we have gathered over the years, we've redesigned many of the modules of ClubRunner, and will be releasing them in several stages, starting with the Website Designer and Content module. Hosted on the Microsoft Azure platform, ClubRunner 3.0 is not only cloud based but is also scalable, so it can support the growing needs of your club without affecting speed or stability, and takes advantage of the latest web technology. You can expect a far more intuitive, advanced and responsive experience with our new cloud-based version.

What exactly is a Public Beta Preview?

A product in public beta mode is considered to have completed its development and initial testing phase and only requires real-world testing and user acceptance. During this beta phase, you have the exclusive pass to use this brand new version of ClubRunner and have the opportunity to provide your feedback which will be used to further develop and customize this version prior to its official release. During this evaluation, your current website will not be affected. You can send us any sort of feedback related to the user experience, big or small. Didn't like the way something functioned? Don't agree with the naming or title of certain features? This is your chance to have your say! To send in your suggestions, click on the Submit Feedback link at the very top of the page, or drop us a line at feedback@clubrunner.ca.

Getting Started

The next time any member of your club who has Site Administrator (Level 30) access logs into your website, an orange button will appear at the top right of the Admin page, titled Preview Version 3.0. Only site administrators will be able to see this. This will redirect you to the new version. You will notice that the Admin menu is limited just to those modules you are previewing, which at this time are Website, Bulletin and Documents. As we release more modules under Version 3.0, they will appear within this menu.

Data Import from Version 2.0

You have the option to import your website content into the new version using the built-in content migration tool so you do not have to rebuild your website from scratch. Please note that during the Beta Preview phase, any new content you add to Version 3.0 may be deleted without any prior notice. However, rest assured that your current website will not be affected at all.

Further Help

To further assist you with getting to know the new version, we will be hosting a webinar to explain the changes and highlight the improvements of Version 3.0. Click on the link below to register for an upcoming webinar:



Thursday, April 25, 2013 at 5:00pm EDT (Toronto time)

Friday, April 26, 2013 at 11:00am EDT (Toronto time)

There are no extra fees to evaluate Version 3.0 in beta preview mode. During this phase, you will have access to all of our features and modules, including premium features. We look forward to receiving your valuable feedback and are excited to present the third generation of ClubRunner to you. Thank you for your continued support of ClubRunner.

Tip of the Week!

Did you know that the registration report now displays other members types in Event Planner 2.0?

So that the membership chair can easily keep track of everyone that has registered or declined, we've made an enhancement to the registration report for events planned using the Events Planner 2.0 module. Now, when event chairs generate the registration report, it will not only display active and honorary members who have registered or declined but also those members that have been added as 'other users'.

Did you know that the event chair can now add comments to the registration when he or she is registering members and non-members for events?

Now, when the event chair registers members and non-members for events, they will see a comments field where they can any additional information they feel is necessary, similar to the comments field guests see when they register themselves for events. To enable this function, simply check off the comments field in the registration options screen.

For more information on the Events Planner module, please visit our support center at www.ClubRunnerSupport.com