Tips for the Week!

We get a lot of suggestions and feature requests and we try and implement as many of the customer requests we can from our wishlist into the system. From big to small, we know that each suggestion matters, so here are just some things that you asked for, which we've made possible!

Did you know that you can now hover over the headings and over certain terms within the reports in the Grants module to read their definition?

You will now notice the addition of numeric labels in several areas within the Grants module, specifically within the Dashboard Pie Charts, Financial Summary and Cash Flow reports. Hovering over each label will display the definition of that heading or term.

Did you know that customers using the Version 3.0 bulletin will notice events from both Events 2.0 and MyEventRunner appear under the My Commitments section?

Clubs and Districts using the Bulletin 3.0 will notice that under the My Commitments section, registrations to club events from Events 2.0 and MyEventRunner will both be displayed. This way, all recipients can easily keep track of upcoming registered events from one place!

Did you know that you can now hide the story brief and thumbnail from the Story widget on your custom pages?

Customers using Version 3.0 know that they are able to create custom pages, which are separate from site pages and are more customizable in the sense you can add widgets and specify the page layout. Clubs and Districts using the Story widget on their custom pages will now be able to hide the story brief and thumbnail from appearing on the page. To do so, simply click on the Properties icon on the widget and uncheck the "Show Image" and "Show Brief" option.

These are just some of your suggestions we've added to ClubRunner. There is still a lot of news we have to share and a lot of features and suggestions that we are yet to add. Please continue to share your feedback with us by emailing us at feedback@clubrunner.ca.

Adding a Comments Box to Your Stories

Did you know that if you're using Version 3.0, you can add a Facebook Comments Box to your stories?

Using this tool from Facebook, you can add a comments box to your website and have members and site visitors leave comments on your articles or stories.

This box lets people comment on content on your site using their Facebook profile and shows this activity to their friends in the news feed. If you've ever wanted to start a discussion on your site amongst club members and create buzz or hype about an accomplishment, story or upcoming event, this is a great way to accomplish it! Once this comments box has been embedded, all website visitors will see a box such as the one pictured below.

To add this Comments Box to your website, you will need to use a third party tool from Facebook, who provides users with a ClubRunner friendly embed code. Once you get the embed code, you simply need to paste it into the HTML editor of your story. The following article on our knowledgebase provides step by step instructions on accomplishing this: How to Embed a Facebook Comment Box in ClubRunner 3.0.

You also have the option of setting a limit on the number of comments and can customize the width of the comments box. Once you add this custom widget to your site, comment below with the link to your site!

Please note that comments posted using this plugin only are displayed if Facebook is selected from the drop down list and the remaining options listed there will not work.

This is only one of the many ways you can further customize your Version 3 website. We have many more tips coming soon!

Happy Canadian Thanksgiving!

Please note that Monday, October 14th is Canadian Thanksgiving and our office will be closed. We will reopen on Tuesday, October 15th at 9:00am EST. 

 Here's wishing all our fellow Canadians a Happy Thanksgiving! Have a safe and great long weekend!

Tips for the Week!

Did you know that in addition to the numerous templates you have to choose from for your website and bulletin, you can now pick from two more fresh new layout options?

You've been asking us for more layout options for both your website and bulletin. Based on your suggestions, we've introduced two new templates to the Website and Bulletin designer so that you can give your site and newsletter a new look. The two new templates will allow you to section off your site and bulletin in a unique way while still giving you the freedom to customize the look and feel of your site based on your style. To view and apply these templates to your website, simply click on the "Content Templates" button when you are in the designer screen. You will see these templates described as "Narrow Left, Wide Right and above Full Width and Wide Left, Narrow Right and right above full Width". Similarly, to switch to these two templates for your bulletin, simply click on the "Change Template" button when you are in the editor or you can choose these templates from the designer screen when creating a new bulletin.


Did you know that you have the option to restore all the visual changes you make to all the widgets that you customize back to their default value?

You will now notice "Restore to Default" buttons located on all the property screens for all widgets, giving you the ability to restore all the changes you made to the colours or titles back to their default value. In addition to seeing a "default" link next to various fields which allow you to focus on those specific fields, you will also see a "Restore all to default" button located at the bottom of each page, so you can restore all changes with one click.

Presidents, did you know you have a dedicated Presidents Message widget which you can add to your website and bulletin?

You asked for it, and we delivered! We've introduced a new dynamic Presidents Message widget that allows you to share your message easily. Found under the Essentials tab, you can easily update a message and post in anywhere on your homepage or bulletin. Changing the content in the widget will refresh the widget and your new message will display anywhere where you may be using the widget. You also have the ability to further customize the widget by allowing it to use your picture from your profile, if you are defined as President in the Executives & Directors list, as well as your name as it displays on your profile, your preferred email address and phone number. Every time a new President is defined, if these options are checked, this widget will automatically refresh to display the picture, name and other details of the new President.

We love hearing your suggestions so please continue to add them to our customer wishlist! Please continue to email us your feedback to feedback@clubrunner.ca. Should you have any questions, please don't hesitate to contact our support team!

Tips for the Week!

Did you know that you can add a Birthdays & Anniversary widget to your homepage and bulletin?

An extremely popular request, you are now able to add a Birthday & Anniversary widget to your both your homepage as well as your bulletin. This widget pulls the information from the members' profile and displays the month and day as well as the member's name. You also have the option to customize the widget and display the birthdays and anniversaries for the current month, two months or for three months at a time.

Did you know you can archive your bulletins for safe keeping?

Clubs using Version 3.0 are able to archive their bulletins as a means of saving them. You will see an option to archive your bulletin when you are in the 'Edit Bulletins' screen. Once you archive a bulletin, you are unable to edit or send the bulletin, however are still able to view as well as display it on your website.

These are just some of your suggestions that we've implemented into the system. Please continue to send us your feedback and suggestions by emailing us at feedback@clubrunner.ca.

Tips for the Week!

Did you know that you now have even more themes to choose from to further customize the look of your website and bulletin?

Version 3.0 of ClubRunner boasts even more themes to customize the look of your website, to suit the needs of your club.

Choose from a variety of new looks to refresh the look of your website and bulletin. You will notice themes such as "air mail" are now available for your bulletin, giving it a more professional yet elegant look, while you have a variety of themes such as the new "antique theme" to completely and easily uplift the look and feel of your website.

Prefer using your own theme? Not a problem! Advanced users can easily upload their own CSS Stylesheet to ClubRunner in order to upload their own themes.

Did you know you that further to customizing the look of your bulletin, you can now also customize your bulletin greeting?

You asked for it, and we delivered! Now, you can customize the greeting that appears on your bulletin for the recipient. Complete with mail merge tags, you can create several versions of your greetings messages, and can choose which one you want to incorporate into your bulletin. To do so, simply click on the new "Bulletin Greetings" link that appears when you are in the Bulletin module screen. Here, you will be able to choose from several mail merge tags to customize the greeting, such that it includes the recipients name, club name, who they were referred by (if they are listed as a friend of the club), as well as the sender's name, club name, etc.

Tips for the Week - Bulletin Edition!

We made quite a few improvements to the Bulletin module post our last software release. If you're using Version 3.0, based on your suggestions, here is what you will find!

Did you know that you can now edit your bulletin banner and footer from the editing screen itself?

Whereas previously, to edit your banner and footer, you needed to first go to the bulletin list view from
where you could design your banner and footer, now you can edit and choose them from the editing screen itself. Simply click on that portion of the bulletin and build your complete bulletin, all in one place!

Did you know you can now use Global Custom Widgets in your bulletins?

You asked us for an option to be able to display bulletin specific custom widgets for all of your bulletins and now you can! If you find yourself making and using the same custom widget in all your bulletins, using the Global Custom Widget, you no longer have to recreate it! Now, you can create a custom widget and the system will save it for you and will present it as an option to use in all future editions as well.

Did you know that you can now hide the links widget titles from appearing on your bulletin?

Another popular request, we've added that capability too! Lat week, we had added the ability to hide the group name from the "Add New Link" widget for your website. This week, we've added that functionality to the bulletin as well. When creating the links widget for you bulletin, you will be able to hide the group name from appearing by simply clicking on the 'hide title' option.

This of course is only the beginning! We have a lot of improvements coming your way and are excited about where we are heading! If you have any suggestions on how we can improve the bulletin module, please share your ideas with us by emailing us at feedback@clubrunner.ca

Tips for the Week!

Clubs using Version 3.0, did you know that you can now change the colour of your story titles, as well as add story line separators, and can edit parameters such as style, thickness and colour?

Customers on Version 3.0 can further customize the look and feel of their site by now being able to change the font and colour of the story titles and the brief that appears on the home page. To add story line separators, and edit the stories widget properties, click on the Properties Icon (shaped like a wheel) on the Website Designer page.

You will see that you can edit the Header properties, which is the name of your Stories Widget. Content Properties, is where you will be able to add separator lines between your stories, change the line thickness and colour and even the style.

You can also edit the font and colour for the title of your stories as well as your story brief.


Did you know that clubs and districts using MyEventRunner for their events can now specify a  quantity "limit per person" on the add-ons sold? 

Often times, clubs and Districts will sell add-ons, such as raffle tickets, meal tickets, etc., based on the type of event they are hosting.

We've now added a field, where you can specify a purchase limit for each person, if a limit is required. To add a limit, simply enter the quantity limit, when creating an add-on or simply leave the field blank, if there is no limit.

Do you have a feature request or suggestion? Add it to our customer wishlist! We're constantly developing ClubRunner to meet your needs and love to hear from you!

Tip of the Week!

It's Membership Month and no doubt, your club is in full swing to keep current and prospective members engaged. Many clubs these days now use various social media channels to promote their club activities, in addition to using their club website. Did you know that you can now plug-in your Facebook and Twitter accounts to your site, to display your most recent posts right on your website?

If your club is using Version 3.0, you can now add a Facebook Like Box as well as your Twitter feed on your site. 
The Facebook Like box is a social plug-in that enables Facebook page owners to attract and gain likes from their own site. It displays the number of likes your Facebook page has, the recent posts and gives website visitors the option to like the page, without leaving your website. You can even customize the Facebook Like Box based on your personal preference, and can choose which options you want to display. Kindly note, this is a different widget than the built-in Facebook Like button, that is available through ClubRunner. The built Facebook Like button that you can choose from the widgets list on ClubRunner allows website visitors to like your website only.

For instructions on adding the Facebook Like box to your website, please refer to the following article on our knowledgebase: http://clubrunner.helpserve.com/Knowledgebase/Article/View/804/0/adding-a-facebook-like-box

Similar to Facebook's Like Box, you can also add a widget to display your Twitter stream on your website. You also will have the option to customize the appearance of the widget.

For instructions on adding a Twitter Stream widget to your website, please refer to the following help article on our knowledgebase: http://clubrunner.helpserve.com/Knowledgebase/Article/View/810/0/adding-a-twitter-box

Of course, should you have any questions or suggestions, please do not hesitate to contact our support team. Once you've added these widgets to your website, please be sure to comment below with the link to your site, and share how these widgets look on your site!

Tip of the Week!

Did you know that you can now create your own template to send to new members and even have the ability to edit the system generated email?

To help you welcome your new members, you always had the ability to send an email to the member once they had been added to your member roster notifying them of the same. You can now customize your own email template email with the available mail merge fields and can create as many versions as you like. When adding a new member, you can then select which template you would like to send. Further to creating your own welcome email, you now also have the ability to edit the existing system generated email.

To do so, simply click on the Communication tab on the Admin Page and then on Email Templates.

Rotary Districts, did you know a new report is available to help you keep track of the size of all your clubs? 

Districts now can generate reports to learn about the size of its clubs. Generating this report will display a list of all the clubs in your District, the number of active and honorary members, and the total number of members each club has. You also have the option to export this report to Excel.

Is there a feature you would like to see in ClubRunner? Email us at feedback@clubrunner.ca with your suggestions to add it to our wishlist!