Tips for the Week!

Clubs using Version 3.0, did you know that you can now change the colour of your story titles, as well as add story line separators, and can edit parameters such as style, thickness and colour?

Customers on Version 3.0 can further customize the look and feel of their site by now being able to change the font and colour of the story titles and the brief that appears on the home page. To add story line separators, and edit the stories widget properties, click on the Properties Icon (shaped like a wheel) on the Website Designer page.

You will see that you can edit the Header properties, which is the name of your Stories Widget. Content Properties, is where you will be able to add separator lines between your stories, change the line thickness and colour and even the style.

You can also edit the font and colour for the title of your stories as well as your story brief.


Did you know that clubs and districts using MyEventRunner for their events can now specify a  quantity "limit per person" on the add-ons sold? 

Often times, clubs and Districts will sell add-ons, such as raffle tickets, meal tickets, etc., based on the type of event they are hosting.

We've now added a field, where you can specify a purchase limit for each person, if a limit is required. To add a limit, simply enter the quantity limit, when creating an add-on or simply leave the field blank, if there is no limit.

Do you have a feature request or suggestion? Add it to our customer wishlist! We're constantly developing ClubRunner to meet your needs and love to hear from you!

Tip of the Week!

It's Membership Month and no doubt, your club is in full swing to keep current and prospective members engaged. Many clubs these days now use various social media channels to promote their club activities, in addition to using their club website. Did you know that you can now plug-in your Facebook and Twitter accounts to your site, to display your most recent posts right on your website?

If your club is using Version 3.0, you can now add a Facebook Like Box as well as your Twitter feed on your site. 
The Facebook Like box is a social plug-in that enables Facebook page owners to attract and gain likes from their own site. It displays the number of likes your Facebook page has, the recent posts and gives website visitors the option to like the page, without leaving your website. You can even customize the Facebook Like Box based on your personal preference, and can choose which options you want to display. Kindly note, this is a different widget than the built-in Facebook Like button, that is available through ClubRunner. The built Facebook Like button that you can choose from the widgets list on ClubRunner allows website visitors to like your website only.

For instructions on adding the Facebook Like box to your website, please refer to the following article on our knowledgebase: http://clubrunner.helpserve.com/Knowledgebase/Article/View/804/0/adding-a-facebook-like-box

Similar to Facebook's Like Box, you can also add a widget to display your Twitter stream on your website. You also will have the option to customize the appearance of the widget.

For instructions on adding a Twitter Stream widget to your website, please refer to the following help article on our knowledgebase: http://clubrunner.helpserve.com/Knowledgebase/Article/View/810/0/adding-a-twitter-box

Of course, should you have any questions or suggestions, please do not hesitate to contact our support team. Once you've added these widgets to your website, please be sure to comment below with the link to your site, and share how these widgets look on your site!

Tip of the Week!

Did you know that you can now create your own template to send to new members and even have the ability to edit the system generated email?

To help you welcome your new members, you always had the ability to send an email to the member once they had been added to your member roster notifying them of the same. You can now customize your own email template email with the available mail merge fields and can create as many versions as you like. When adding a new member, you can then select which template you would like to send. Further to creating your own welcome email, you now also have the ability to edit the existing system generated email.

To do so, simply click on the Communication tab on the Admin Page and then on Email Templates.

Rotary Districts, did you know a new report is available to help you keep track of the size of all your clubs? 

Districts now can generate reports to learn about the size of its clubs. Generating this report will display a list of all the clubs in your District, the number of active and honorary members, and the total number of members each club has. You also have the option to export this report to Excel.

Is there a feature you would like to see in ClubRunner? Email us at feedback@clubrunner.ca with your suggestions to add it to our wishlist!

Version 3.0 - Tips of the Week!

Did you know that you can use built-in templates within the story editor to easily format your stories in Version 3.0?

In addition to the numerous templates already available to you, we've now added a new template for stories that require centered images, for easy formatting. If you need to center your images, this template allows you to do just that, without the need to format the text on your own.

Did you know you can now categorize your bulletin based on recipient groups?

Our latest software update release includes the addition of groups. When you create bulletins, you can now categorize them by groups (i.e.: members, prospective members, etc.). You then have the option to further customize where you want the bulletin editions to be displayed. Essentially, you can create your bulletin and customize the settings so that is is for members only, or can create several editions for various recipient lists.

2013 Rotary International Convention in Lisbon - ClubRunner Overview!

A fun-filled event, the 2013 Rotary International Convention saw thousands of Rotarians join together and celebrate Rotary.

During this action packed event, the ClubRunner booth was bustling with activity! From an overview of the latest ClubRunner enhancements to celebrating our 10 year anniversary, we had a variety of events taking place at the booth every day!

The ClubRunner team had a great time meeting all of our customers and listening to all of their great suggestions. We received some great feedback and will work on implementing those suggestions to the ClubRunner service in the near future. We also made a lot of new friends and came back with lots of nice memories.

During the convention, we had the opportunity to meet with Peter Markos, Chief Information Officer and General Manager of Rotary International to discuss the future of Rotary and plans for improvement. We're proud to be the first vendor to have fully integrated our database with Rotary International and are excited to continue to work closely with RI on this and many other projects.

On Wednesday, June 24th, as we celebrated our 10 year anniversary with the launch of Version 3.0, we had an overwhelming response from both our current and prospective customers. As our party continued, the crowd at our booth continued to grow and we were ecstatic to see the interest levels of fellow Rotarians peak as they asked more and more questions. In fact, we
had a record number of clubs switch to Version 3.0 at the convention itself!

During the five days, we also had many people enter our raffle for their chance to win a free one year subscription to ClubRunner. In light of our 10 year anniversary, we gave 10 free subscriptions and will be announcing the lucky winners soon.

Thank you to everyone who visited the ClubRunner booth and made this event memorable. If you have any pictures you want to share with us, join the conversation and get connected with us on our Facebook Fan Page!

Join us at the 2013 RI Convention in Lisbon!

The Rotary International convention is just around the corner on June 22 - 26 and ClubRunner will be there!

If you are planning to attend, be sure to drop by the ClubRunner booth - #1712! There will be lots to see and do and prizes to win! Join us for the official release of Version 3.0 and celebrate our 10 year anniversary with us! Click on the postcard below, to view our session schedule:

 

Follow our updates on Twitter and join the conversation with us using the hashtags #ClubRunner and #ricon13. See you in Lisbon!

Tips for the Week!

Did you know that you can search for members when assigning positions in the Organization Chart, on the District site? 

We've added a new search feature which will let you search for members, when assigning positions in the Organization Chart. Whereas initially, you selected the member from the drop down list, you will now see a new field appear under that list and will be able to search by last name or first name.

Do you know about the different access roles in the Grants Module?

Thanks to all of your feedback, we've edited and improved our different access roles for the Grants module.  To view the access levels for the Grants module, please click here.

Introducing ClubRunner Version 3.0 for Districts!

The wait is over! We're happy to announce that Version 3.0 is now available in beta for Districts!

Based on the feedback we have gathered over the years, we've redesigned many of the modules of ClubRunner and will be releasing them in several stages, starting with the Website Designer and Content module. Hosted on the Microsoft Azure platform, ClubRunner 3.0 is not only cloud based but is also scalable, so it can support the growing needs of your District, without affecting speed or stability. You can expect a far more intuitive, advanced and responsive experience with our new cloud based version.

What exactly is a Public Beta Preview?

A product in public beta mode is considered to have completed its development and initial testing phase and only requires real-world testing and user acceptance. During this beta phase, you have the exclusive pass to use this brand new version of ClubRunner and have the opportunity to provide your feedback which will be used to further develop and customize this version prior to its official release.

During this evaluation, your current website will not be affected. You can send us any sort of feedback related to the user experience, big or small. Didn't like the way something functioned? Don't agree with the naming or title of certain features? This is your chance to have your say! To send in your suggestions, click on the Submit Feedback link at the very top of the page, or drop us a line at feedback@clubrunner.ca.

Getting Started

The next time any member of your District who has District Site Administrator access logs into your website, an orange button will appear at the top right of the Admin page, titled Preview Version 3.0. Only District Site Administrators will be able to see this. This will redirect you to the new version. You will notice that the Admin menu is limited just to those modules you are previewing, which at this time are Website, Bulletin and Documents. As we release more modules under Version 3.0, they will appear within this menu.

Data Import from Version 2.0

You have the option to import your website content into the new version using the built-in content migration tool so you do not have to rebuild your website from scratch. Please note that during the Beta Preview phase, any new content you add to Version 3.0 may be deleted without any prior notice. However, rest assured that your current website will not be affected at all.
Further Help

To further assist you with getting to know the new version, we will be hosting a webinar to explain the changes and highlight the improvements of Version 3.0. Click on the link below to register for an upcoming webinar:

Thursday, June 6 at 5:00pm EDT (Toronto Time)

There are no extra fees to evaluate Version 3.0 in beta preview mode. During this phase, you will have access to all of our features and modules, including premium features. We look forward to receiving your valuable feedback and are excited to present the third generation of ClubRunner to you. Thank you for your continued support of ClubRunner.

Tip of the Week! Grants Module - Mail Merge now Available!

Rotary Districts, did you know that you can now add grant related fields to your messages via the mail merge feature?

Districts using the Grants module will now be able to add grant related fields to their message
template via the mail merge feature. Whereas previously, the email message template built into the Grants module allowed you to merge the account name, the recipients name, club name, district name, etc., you will now see a new option titled Grants and will be able to merge fields such as grant status, club name, grant budget, grant income, etc. to populate your emails and easily get your message through to clubs.

The Grants module is an add-on module for the District version of ClubRunner that allows all clubs in the District to apply online for grants, and for the Grant Committee members to login and review all active and archived grants in their District. The approval process includes a workflow that allows the District to either approve a grant, or request further information, with as much collaboration as needed.

This new module is available free of charge as a pilot for current subscribers until July 1, 2013 with no obligation. To learn more about the Grants module, please visit www.clubrunner.ca/grants.

Tip of the Week - MyEventRunner!

Did you know you can now add promo codes to your registration forms?

A new addition to MyEventRunner, you can now add promo codes to your event registration forms. We've implemented a new feature which lets you define promotions for registrants to use in order to attract more sales. Each promo code can be set either as a percentage value (% off base price) or a dollar value ($ off base price). You can set your start and end dates to define the validity period of the promo, create a limit for the number of promo codes available for redemption and track how many registrations have used the promo codes.

Did you know that you can now disable packages in specific time ranges?

Another addition to MyEventRunner, you now have the option to disable packages in specific time ranges. This gives you the ability to add multiple milestones or packages within your registration form, where you can define the amount due and the due date and can set the date that form will expire on.

Did you know that you can now export a full report of all the attendees that registered to attend your event?

The 'View Attendees' report in MyEventRunner now includes a "Full Export to Excel" report that allows you to export all the information about the attendees including registration number, date, type, attendee name, address, email address, phone number, answers to any questions asked on your registration form, and all the packages/add-ons selected.

We're constantly making changes to features based on your suggestions. To learn more about MyEventRunner, please visit www.myeventrunner.com