Tips for the Week!

Did you know that you can choose to hide the club motto from appearing on the Club Information Widget?

Clubs on Version 3 can customize their welcome widget even further and now choose whether to hide or display their motto. By default, the setting is set to always display the club motto. To hide it, click on the cog wheel on the widget to go to the properties screen. Under the 'Content Properties' section, you will see a checkbox next to "Show Club Motto". Simply uncheck it to hide it from appearing on the home page.

Did you know that you can customize the padding properties for all standard widgets in Version 3.0?

Due to popular demand, we've added the option to be able to customize the padding properties for all widgets. Top, bottom, left and right padding properties can be defined independently from the Properties screen of each widget, meaning you can control the spacing around each widget, without having to alter any code! Please note, this option is only available for all standard widgets and does not apply to custom widgets.

These are just a few of the changes we've made but there's still a lot more on the way! Have a suggestion you'd like to share with us? Email us at feedback@clubrunner.ca!

Tips for the Week!

Did you know that you can delete both active and inactive events from the Events listing in MyEventRunner?

You asked for it! We're happy to introduce the ability to delete both active and inactive events from your MyEventRunner Events Listing. Under the Actions column, you will see a 'delete' button which will allow you to remove the events you no longer want on your Events listing.


Did you know that you can archive your bulletin directly from the send screen?

A new option on this screen, you now have the ability to archive your bulletin immediately after sending it. To do this, simply select the Archive checkbox under the "Send Your Bulletin" section. Even if you have scheduled your bulletin to be sent at a later date, if this option is selected, your bulletin will be archived immediately.


Did you know that you can cancel incorrect transactions made from within the Dues and Billing module?

We know club treasurers will appreciate this! For cases where the wrong invoice is generated for members, you can cancel the transaction instead of entering a credit or debit transaction to adjust the outstanding balance. To do this, from the Dues and Billing page, click on the 'Cancel Transaction' link on the left column under the Statement section. From here, you will be able to select the member you wish to cancel the transaction for, view their statement, select the transaction date and define the amount that is being voided. All changes will directly be displayed on the member's account statement.

Tips for the Week!

Did you know you that when creating new stories, you have the option to copy an existing story?
Customers using Version 3.0 will now see a new option on the top right of the "Create New Story" page entitled "Copy from an Existing Story". With this option, you have the ability to copy and edit your existing stories and save them as a new story. The copied version will include the story title, brief and content and if the display options such as the author, date or social media button settings were specified, they too will be brought forward to your new story. You can then go in and make changes, add design elements, and have the option to display the story on either your homepage or bulletin.

Did you know you can customize the Club Information Widget with custom links?

That's right! A popular request, we've added the ability to add custom links within the Club Information (Club Meeting Information) widget. Within the widget's property screen, you will see two new fields under the "Content Properties" section: "Custom Link URL" and "Custom link Text". Here you can add a link to any external website or your site/custom pages. The text you input in the Custom link Text field will display on the widget. This option is great for clubs to link to a site page with directions to the club meeting location, or the club's facebook or twitter page, etc.

Tips for the Week!

Introducing Email Communications 3.0! 

We are proud to introduce our new and improved Email Communications module on Version 3.0! Not only is it faster but it also allows you to have more control over your emails. Upon logging in, you will notice a new link on the Admin Page titled "Email Communications" under the My ClubRunner section. To transfer over your emails from the old Version 2.0 system to this, you will see a button titled "Migrate Emails" which will automatically transfer all the emails and drafts that were created in the past 3 months. For the time being, you can continue to use the Version 2.0 system as well however please note that emails created using this new system will not display on the Version 2.0 system.

Similar to your website and bulletin layout options, did you know that you can now pick from two more fresh new layout options to design your custom pages? 

That's right! Based on your suggestions, we introduced new templates to the Website and Bulletin designer earlier last month. Now, these options are also available for all custom pages that you design! To view and apply these templates to your website, simply click on the "Content Templates" button when you are in the designer screen. You will see these templates described as "Narrow Left, Wide Right and above Full Width and Full Width above Equal Left and Right".

We look forward to receiving your feedback on the new Email Communications module! Please continue to send us your suggestions and feedback to feedback@clubrunner.ca

Tip of the Week!

Did you know you can customize the content in the text version of your bulletin?

As part of email best practices, ClubRunner always sends out a text version of your bulletin for email clients that cannot render HTML email. We recently introduced the ability to customize the content in the text version of your bulletins.
You will notice a link titled "Text Version" on the top right of your bulletin editor, which will allow you to create and edit text versions of your newsletter.

What is a Plain Text Bulletin?

A plain text bulletin is an email that does not contain any images or text formatting. When creating your bulletin using the Bulletin Designer, you are creating an HTML version of your bulletin, complete with formatting and imagery.

Because emails are viewed on different email clients and devices, with plain text emails, you can be assured that no information is lost in translation.

Why is a Text Version Important?

Although, creating and editing the text version is optional, it is highly recommended as recipients that have email clients that do not render HTML emails will not be able to see your bulletin content. Some browsers or settings on email clients such as Outlook don’t support HTML versions of emails. When this is the case, the recipient receives the text version of your email instead.

Additionally, if your HTML email is content heavy (bulletin contains a lot of information and images), and it is not supported by a text version, spam filters are more likely to mark your email as spam, which means the recipient might not receive your email.

For help on creating and editing your bulletin, refer to our help articles on our knowledgebase.

Tips for the Week!

Introducing the Website Designer 3.0 Help Tour!

Upon logging into your website, webmasters will notice a new interactive tour option to learn more about Website Designer 3.0. An easy way to learn more about the Website Designer in Version 3.0, this tour covers each section and goes over every element found in the Designer screen. The tour starts off by covering general items, such as how to change your website layout, banner and footer. It moves on to then cover how to add widgets, the options available to you and more. Finally, the tour concludes by going over how to view your changes and then publish them.

You have the option to open the tour at any time, by clicking on the  "Start Tour" button, which will appear on the top right of the Website Designer screen, upon clicking on 'Edit Content'.

Did you know you can now easily share the content on your website on various social media channels?

You asked for it, and we delivered! Upon adding a new entry onto your website, you will notice a social share toolbar appear at the bottom of the page, which will allow your website visitors to share the content on that page on various social media channels. The social share toolbar currently appears on the following pages:

• Story Pages
• Event Details Page
• Speaker Details Page
• Site Page
• News Detail Page
• Photo Album Page

Therefore, for every new story, event, speaker, site page, news or photo album that you add, the social share toolbar will automatically appear on those pages. To add the toolbar to existing pages, you would simply need to republish them. This toolbar, will allow visitors to share your website content on Twitter, Facebook, LinkedIn, Google +, Blogger, Pinterest and via email.

These are just a few of the exciting updates we've made but there's still a lot more coming your way. Stay tuned! Have some feedback on features you would like to see in ClubRunner? Please don't hesitate to email us at feedback@clubrunner.ca.

Tips for the Week!

Did you know that custom pages now support the addition of a few standard widgets?

Based on your feedback, we've increased the selection of widgets available to use when designing custom pages. The following widgets have been made available for custom pages:

• Site Pages
• Bulletins
• Speakers
• Mini Calendar
• Meeting Information
• President's Message
• Upcoming Events

Custom pages are stand-alone pages in Version 3.0, that can be linked to from the menu or any links widget. The content and layout of custom pages can be designed just like your homepage. For assistance on creating a custom page, refer to our help article.

Did you know you can customize the "Request Member Updates" email template?

Over the past few weeks, we've received a lot of requests from customers who wanted the ability to be able to customize the text in the 'Request Member Updates' email template. Customers now have the capability of customizing the text and saving their changes.

On the Request Member Update screen, you will notice a link on the top prompting you to 'click to modify the message'. Clicking on this option will allow you to modify the email template. Once you save it, the modified email will become the new template and will be used for each request. Of course, you always have the option of reverting back to the default template.

If you have some feedback or suggestions on what you'd like to see implemented into the ClubRunner system, please feel free to email us at feedback@clubrunner.ca.

Tips for the Week!

Did you know that you can now directly add an image into the editor for your stories, widgets and more?

You asked for it and we provided! Customers using Version 3.0, we've made it even easier to add images to your website. Apart from adding images from the image library to your website, we've added two new ways to do the same.

You can now directly add an image into the editor of your stories or custom widgets by either dragging the image directly from your computer into the editor or by clicking on the new "Add as Image" button found in the menu.  When this button is clicked, it opens a window directly to your computer to select the images/item you want. Once added (whether through drag and drop or through the add image button), the image automatically gets saved to your image library.

Did you know that you can now schedule your bulletin to send your bulletin to your recipients at a later date and time?

That's right! Similar to the functionality in the email message center, you can now schedule a date and time to send your bulletin to your recipients. If you'd like to make any changes to your bulletin prior to sending it, you can always cancel the send and reschedule it to include your changes. The 'Send History' screen will display the date and time the bulletin was sent, and this is also where you will be able to cancel the send, if it needs to be stopped. Kindly note, once the bulletin has left the queue and has been sent, it cannot be stopped or recalled.

There are still a lot of exciting updates coming your way! If you have a suggestion or feature request you would like implemented, please don't hesitate to contact our support team. If your club or district has not switched to Version 3.0 yet, please refer to our help instructions on how to make the switch. 

Tips for the Week!

Customers using Version 3.0, did you know you can now sort the list of stories, speakers and download files on your website?

We've recently introduced a sorting function which allows you to sort the list of stories, speakers and download files based on headings in ascending or descending order on your website.

• Your list of stories can be sorted by Title, Author or Date.
• Your list of speakers can be sorted by Name, Topic or Date.
• Your list of download files can be sorted by Download File Name.

To sort, simply click on any of the headings.

Did you know that you can filter out inactive members when adding a payment entry or making a credit/debit adjustment in the Dues and Billing module?

That's right! A very popular request, now when adding a payment entry or making a credit/debit adjustment, users can filter our inactive members from the member list. You will see an option with a checkbox next to the select member field. By unchecking "Show Inactive", you will only see a list of active members. Selecting this option will also show inactive members in the list of members.

As always, should you have any questions or suggestions, please do not hesitate to contact our dedicated support team.

Tip of the Week - Embedding a PayPal Button on Your Site

Did you know that if you're using Version 3.0, you can embed a PayPal button directly on your site?

While most clubs prefer to collect donations and accept credit card payments using our Online Payment and eCommerce module, we often get requests from clubs with a PayPal account looking for a way to embed PayPal buttons on their site.

To add this button to your website, you will need to first acquire a ClubRunner friendly embed code which is provided by PayPal. Once you get the embed code, you simply need to click on the Embed Media button on your website editor and paste the code in - it's that easy! The following article on our knowledgebase provides step by step instructions on accomplishing this: How to Embed a PayPal Button in Version 3.0. 

Once the button has been embedded, all website visitors will see a box similar to the one pictured on the left.

This is only one of the many ways you can further customize your Version 3.0 website. We have many more tips coming soon!