eDirectory Builder 2.0 Released for Clubs!

Now available to clubs, the eDirectory builder 2.0 will allow you to design and build your own custom reports! This module allows you to create reports and design everything from the layout, sections, data sources, and fields in order to create unlimited reports that your members can access in the members only area.

To access this new and powerful feature, click on the new Reports tab in your Admin page. For more help and guidance, please visit the ClubRunner Support Center.

RI Integration - Member Terminations Goes Live!

We're excited to announce that the RI Integration feature now includes member terminations! This means that now, all member updates as well as terminations will take effect in minutes and will update RI's database in real time.

This project continues to be enhanced and we are continuing to add more synchronization in the near future as part of our dedication to making it simpler for clubs to maintain their data in a seamless and accurate way.

Introducing Google Analytics for Clubs and Districts!

We’re happy to announce that clubs and Districts will now be able to track their website traffic and monitor various site statistics with Google Analytics for clubs (beta)! At this time, we are looking for clubs that would be willing to volunteer and assist us in our beta testing and provide us with feedback on its performance.

With Google Analytics incorporated into your ClubRunner website, you will be able to uncover trends and patterns of website traffic and will be able to track your sponsor ads and more. If your club is willing to participate in our beta testing, we ask that you kindly e-mail admin@clubrunner.ca with your Google Analytics Key, so that we can turn this feature on for your club. If you do not currently have a Google Analytics Key, you will need to first create an account by visiting http://www.google.com/analytics, after which you will be given an analytics key unique to your account.

Thank you for your ongoing support! We value your time and commitment to ClubRunner and look forward to your participation!

Happy Canadian Thanksgiving!

Please note that Monday, October 10 is Canadian Thanksgiving and our office will be closed.

Here's wishing all our fellow Canadians a Happy Thanksgiving! Have a safe and great long weekend!

ClubRunner's eSupport Center has a New Look!

We're happy to announce that we've recently updated our e-Support Center. Our knowledgebase has a fresh new look and is much easier to navigate through. You will find all the information you need neatly categorized under various headings and subheadings. Access our training videos, frequently asked questions, resource guides, much more effortlessly.

Submit a support ticket, search the knowledgebase or download helpful “how to” documents, all in this new user friendly interface.
Check out the ClubRunner eSupport Center and bookmark the link for quick reference in the future! We'd love to hear your feedback! To provide your suggestions on further improving our e-Support center, please e-mail us at feedback@clubrunner.ca.

Tip of the Week!

Termination Reason added to Inactive Members Excel Download

Now, when you export the inactive members list, you can see the termination reason listed in the excel report too. To download member data, simply click on Download Member Data in the Membership Manager section and generate the needed report.

For assistance, please contact our support team.

Tip of the Week!

Is your club fully utilizing the Event Planner Module?

Did you know, you can see the registration status to see how registrations are going with a click of a button? Club members can accept or decline invitations so as to not keep getting invited and can also enter in comments; the Club Admin can register Club members and the event chair can send invitations to club members as well as send reminder e-mails to those members that have yet to accept or decline the invitation. To email members, simply click on your event and click on ‘Email Members by Registration Status’. To e-mail members based on their status (i.e: undecided) an invitation, simply click on ‘Email Invitation to Members by Status’.


For any assistance, please do not hesitate to contact our support department!

ClubRunner's Boot Camp Webinar is Back!

Our first ever ClubRunner Boot Camp webinar, held on Wednesday, August 10th was a huge success! Thank you to everyone who attended! We received some great feedback and suggestions from our customers. Lots of questions were asked during the webinar and ClubRunner staff were standing by to answer all of them!

We're pleased to announce that the ClubRunner Boot Camp webinar is back! The next ClubRunner Boot Camp webinar will be held on Thursday, September 15 at 3pm EDT.

This interactive 2 hour webinar will cover all facets of ClubRunner and will teach you everything you need to know! Whether you are a new subscriber or have been using ClubRunner for years, this webinar will answer any questions you may have.

• Learn how you can design a dynamic website to promote your Club, events and Rotary


• Manage your Club roster and find out how easy it is to manage and update member information


• Create and manage Club events and activities


• Generate various Club reports


• Design an amazing newsletter and send it with ease using ClubRunner


• Effectively use the Attendance module to track and manage your weekly club attendance
  Manage funds and create invoices


• Turn on RI Integration to automate member updates between ClubRunner's database and RI's Member Access Portal
  ...and much more!

You will also be able to chat live with our panelists who will answer any questions you may have. Seats are limited, so reserve your seat today!

Tip of the Week!

Did you know that you that the RI Integration feature now allows you to view pending updates to RI?

To view the updates queue, click on the RI Integration tab at the top and then click on 'Updates Queue'. Here, you will be able to see the status of the update as well as the number of times it was attempted.

For assistance, please contact our support team.

Tip of the Week!

This past release, we’ve made many improvements to the ClubRunner service!

Did you know you can now create a drop down list of all your photo albums on your menu bar?

Recently added, this enhancement will allow you to add your photo albums as a menu item. To create a drop down list of all of your photo albums, go to the "Menu Items" section within Website Designer. Click on ‘Add new Menu Item’ and select “Built-in Pages” under Type. A list of options will appear, simply click on Photo Albums and Save!

You can now refresh the data on your Attendance report to display the most recent change!

We’ve added a “Recalculate Button” to the YTD Attendance report which if clicked on, will refresh the data and will display the most recent changes.

The ‘Add Image’ button will now insert the image at cursor instead of at the bottom of the editor.

No longer will you have to drag the image to where you want it to appear. Now, the ‘add image’ button will add the image to where you place the cursor opposed to the bottom of the editor.

New Story Editor (Beta) now available!

Currently in Beta version, this new story editor has many more features than the current editor. From choosing a variety of fonts to using the numerous editing options, this new editor will give you the platform to customize your stories even further. To use the new editor, simply click on the link pointing to the new editor within the current story editor screen. Please note, however, as this editor is still in Beta version, there may be certain features that are visible that may not function yet.

We’d love your feedback on the new editor screen. Your feedback can be emailed to us at feedback@clubrunner.ca.

For any assistance, do not hesitate to contact our support department!