Welcome to ClubRunner's BlogSpot


Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Saturday, July 14, 2012

Tip of the Week!

Did you know you can now view an overview of your membership statistics from the Club Dashboard feature on the club site?

Club Dashboard
Recently added to your club site, you will now notice a new link on your Admin page in the Membership Manager section - the Club Dashboard!

View an age distribution report, gender distribution report as well as your growing membership stats over the years in graphical form and print them as needed. Keep track of your member listing including the number of active members added per month, number of members terminated, number of unique logins as well, view a listing of your member data which includes information such as date joined, last login, etc.

Available to Club Executives, this feature can be accessed by anyone with a club access level of 50 or better. For more information regarding this new addition or for any feedback, please to not hesitate to contact our support team!

Did you know you can now email ex-members from the e-mail message center?

Have an e-mail you would like to send to ex-members? Now you can! You will notice you can now e-mail all inactive members or select specific individuals to send emails to. A great way to keep in touch with past members, this new addition is just one of many we are making based on your feedback!

Friday, June 29, 2012

Introducing Version 2.2 for Districts!

Last year upon releasing Version 2.1 for Districts, we introduced many new features for Districts including Event Planner 2.0, the District eDirectory, District Dashboard, Email Merge fields, the District Bulletin 2.0 and more!

Over the last year, our development team has been working hard to implement your feature requests into the District site. We’re proud to release Version 2.2 for Districts! This major release update includes the addition of many new modules and features along with a fresh new look, easier functionality and some great improvements to existing features.

Starting with the Launchpad!

We redesigned ClubRunner for Districts to give your District Admin page a fresh new look and have made it easier for everyone. The District Launchpad is your new landing page upon logging into your District site.

Not only will you be able to access all the features already available to you but you will notice some really cool features which are found not only on the Launchpad but across the board! On the Launchpad, you will see 5 new widgets summarizing all the important information you require to effectively support your clubs and members.
  • Need to make a quick announcement or remind your members of an upcoming event? The all new Launchpad Message widget will allow you to type in your messages for all to see. Easily update your announcements and keep them up for as long as you like.
  • Wondering how many clubs in your District have not yet activated the RI Integration feature or need a summary of the RI Integration updates that have occurred this past month? Access that information directly from the RI Integration widgets.
  • Easily keep track of your Website Activity. View the number of stories and news items added to the site. Additionally, view the number of events created by the district as well as by all the clubs within the district. Click on the numbers to access more information!
You will also notice the Launchpad is divided into 9 sections from where you can access various features and functionalities. Please click here to read more about the Launchpad!

As you begin to look through your District site, you will notice many new features not to mention improvements on some existing features.

New Access Level and More Fields in the Download Member Data Export!

This release features a new access level on the District level which gives you the ability to grant specific members with access rights to be able to download member data. Previously only available to Site Admins, you can now give access to specific members from the Member Access Rights page on the District site. 

Best of all, the download member export now allows you to export more fields into an excel report, such as Website URL, Membership Number, Birthday, Classification and much more. Furthermore, you can even customize the filters you would like to apply to your report by selecting the fields you require such as 'Active & Honorary'  members and Date Joined, Terminated, Last Login, Date Modified, etc.

Google Maps for Clubs

This brand new feature will allow you to view a map of all the clubs in the District on Google Maps with filters allowing you to display the clubs based on the time of the day they meet as well as the day of the week they meet. This new feature can be added from the District Information widget onto your homepage. Once added, simply republish your website.

Redesigned Photo Organization Chart & Member Designations

The all new redesigned photo organization chart now also displays your member designations with special icons along with the name of your club and your title in the form of a business card. Identifying member designations just got easier!

District Dashboard Updates

Within the District dashboard, you now also have the ability to filter by area such that you can generate membership statistics by area as well as by club for a more refined search. A vast improvement to the AG module, with this new update, Assistant/Area Governors can now access a dashboard view of all the clubs in their area. Additionally, AG's also can now generate more reports to monitor their clubs membership.

Customizable Email Templates & Attendance Reminder Email 

ClubRunner District Version 2.2 gives you the ability to create numerous custom email templates. Moreover, you now also can customize your attendance reminder emails and edit the content as you wish!

Missing Email Address Reports

In addition to the existing reports tracking your email statuses, a new reporting module within the Emails tab allows you to view all the members with missing email addresses. You have the option to view their phone numbers in order to call and follow up and request a member data update.

These are of course only some of the changes implemented. We are working diligently to provide you with valuable features to assist you in supporting your clubs. We would love to hear your feedback regarding the new look and all the various features that have been added to the system. Please write to us at feedback@clubrunner.ca with your thoughts and suggestions.

Should you have any questions regarding this update, please do not hesitate to contact our support team!

Saturday, June 23, 2012

Feature Tips of the Week!

Did you know you there are two new story widgets available in the Dynamic Bulletin Editor?


You now have the choice between inserting either your 'story brief' or 'all details' (brief and content) into your dynamic bulletin. These two new options can be found in the widget selector menu in the Bulletin designer.  Selecting the story brief widget will display an image and just the brief with a link directing readers to the complete article. Selecting the 'all details' widget will insert an image along with the entire article into the dynamic bulletin.

Did you know you can now grant permission to specific members within the District site to be able to download member data?


Previously only available to Site Administrators, we've released a new access level on the District level which gives you the ability to grant specific members with access rights to be able to download member data. In order to do so, click on the "Membership" tab from the top menu bar and then on "Member Access Rights". From here, you can assign this new access level to specific members. Please note, this feature is only available on the District site.


Friday, June 15, 2012

Feature Updates - Website Designer, Committees Module & Dues & Billing!

Deleting Widgets Confirmation!
Confirm before Deleting Widget
We always appreciate your feedback on the system and always strive to incorporate your suggestions into the ClubRunner platform.

As part of our latest feature update release, we've added a layer of protection in order to ensure widgets are not deleted from the Website Designer screen by mistake. As many of you requested, you will now be asked to confirm whether you wish to delete a widget from the designer screen upon clicking on the delete button. Upon clicking 'yes', your widget will be deleted. If you had clicked the delete button in error, the confirmation message will give you the ability to cancel the request.

Did you know you can now select and e-mail members of subcommittees from the e-mail tab in the Committees module?

Subcommittee Listing
You now have the ability to select members of subcommittees as recipients of your emails. From the Committees module, upon clicking on the e-mail tab, the system will allow you to expand your subcommittee member listing in order to see the members and select and email them.

New Currencies Added in the Dues & Billing Module!
In order to accommodate our International clients, we've added new currencies in the system such that invoices can be created with currencies pertinent to the country. This release includes the addition of Kuwaiti Dinar and Uganda Shillings. A full listing of the currencies available can be accessed from the 'Configuration Settings' page found in the Dues and Billing module.

Please continue to send in your feedback and suggestions to us! Should you have any questions or concerns, please do not hesitate to contact our support team.








Friday, June 8, 2012

Feature Update - Club Documents

Just a few months ago, we announced that it was now possible to collapse sub-folders as well as transfer documents between folders in the Club Documents section.

Since then, we received some wonderful feedback whereby you requested that the default setting for the folders be set so that all folders remain closed. As part of our latest release, you will notice that when you access the Club Documents section, your folders will all be in the 'closed' state. You can expand any of the folders you like and the system will then remember how you last left the page, so that the next time you access the documents storage page, it will display your documents as you had last left the page.

We thank you for the wonderful feedback! Should you have any questions please do not hesitate to contact our support team!

Friday, June 1, 2012

Event Planner 2.0

Did you know you can now access the Event Planner 2.0 feature from the Admin Menu Page?

We've added a link to the new Events Planner 2.0 feature so you can access it directly from the Admin page. You will notice a new link next to the Edit Events link you're used to seeing. The Event Planner 2.0 module is an upgraded version of the current Event Planning feature. Event Planner 2.0 enables you to allow public registrations. With Events Planner 2.0, you can easily set up an event, specify payment methods and send and invitation using our built in templates or by composing your own! You can also send emails from the Event Planner 2.0 module to those who have registered and those who still have not. You even have the ability to specify which members from your club or district you would like to e-mail, including those marked as 'other users' and those in your custom distribution lists. For instructions on setting up an event using Events Planner 2.0, please click here. For any questions, feel free to visit our support center or email our support team!

Friday, May 25, 2012

2012 Rotary International Convention in Bangkok - A ClubRunner Overview!

A fascinating event with a mix of both the Eastern and Western culture, the 2012 Rotary International convention was an exciting and fun-filled event for the more than 35,000 Rotarians in attendance.

During this action packed event, the ClubRunner booth was bustling with activity! From an overview of the latest ClubRunner features and enhancements to the highly anticipated sneak peak of ClubRunner Version 3.0, we had a variety of events taking place at the booth every day!

Halle, Sarah & Jeff from the ClubRunner team had an amazing time meeting all of our wonderful customers and listening to all of their great suggestions. In fact, we received some excellent feedback and will work on implementing those suggestions to the ClubRunner service in the near future.
On May 8th, as we began the sneak peak demo of the forthcoming ClubRunner Version 3.0 platform, we had an overwhelming response from both our current and prospective customers. As our unveiling party continued, the crowd at our booth continued to grow and we were ecstatic to see the interest levels of fellow Rotarians peak as they excitedly signed up to become beta testers. We also held demonstrations to highlight the ClubRunner Mobile App and were delighted to see the download statistics double during the convention.

During the five days, we had many people enter to win our mystery prize and it was awarded to Whay Yih from the Rotary Club of Bugis Junction. We also held a raffle to give away 10 free year's subscriptions to ClubRunner and the lucky winners will be announced within the coming weeks.

Thank you to everyone who visited the ClubRunner booth and made this event memorable! We'll be uploading photos and videos from the convention soon. In the meantime, if you have any pictures you want to share with us, join the conversation and get connected with us on our Facebook Fan Page!

Friday, May 11, 2012

Speakers Widget - Update

Did you know that the speakers widget can now display a list of your speakers for the next 6 months?

We've updated the speakers widget such that it can display a list of 6 months worth of upcoming speakers. Now, when you enter your schedule of speakers, the speakers widget will showcase who the speakers are for the next 6 months.

Do you have feature requests you would like added to our customer wishlist? We'd love to hear from you! Please e-mail your suggestions.

Friday, May 4, 2012

Download Executives Data from District Site

Did you know you can now download a list of all club executives within the District?


District executives can now download a listing of all club executives and officers within the District, by year. 


To do so, simply navigate to the Organization tab from the top menu bar and click on 'Define Club Position Types'. Click on the member count for the listing you want to download and then click on the 'Export to CSV' button on the top right.Upon doing so, the data will be available to you in excel format.  Thus if you were looking to download a list of all the Club Presidents, you would click on the member count next to the Presidents column, which would take you to the next screen where a download option would be available. This feature is only available on the District sites. Clubs are still free to create their own positions and can still map those positions to the club positions listing on the District site. 


For any questions or feedback, please contact our support team!

Saturday, April 28, 2012

Join ClubRunner in Bangkok at the 2012 Rotary International Convention!

ClubRunner will be at the 2012 RI Convention in Bangkok, Thailand this May, between May 5-9 and we look forward to meeting you there! We have some very exciting plans for this 5 day event and we'd like to invite all those attending, to visit us at our booth, #1104, to join in on the fun!

There is a lot of activity planned during this action packed event! Take part in some exciting prize draws, interact with our ClubRunner Champions, participate in our live demos and meet the team! We'll be unveiling some exciting features and will also be conducting live training sessions where we'll cover various aspects of ClubRunner in depth.

On Tuesday, May 8 at 4:30pm, come celebrate the official unveiling of our newest, most revolutionary, soon to be released platform - ClubRunner Version 3.0 - your key to connect to the cloud! ClubRunner Version 3.0 is a far more dynamic, personalized and intuitive platform which has been designed with your requests and desires in mind! It includes some exciting features, such as:
  • drag and drop widgets
  • flash support
  • dynamic image library
  • built-in search bar
  • ...and much more!
Stay tuned for more information about ClubRunner Version 3.0 and our official release date announcement!

We look forward to seeing you in Thailand!