Tips for the Week!

Did you know you can control the appearance of your website on mobile devices?

Based on your feedback, we have added more control around the appearance of your website on
mobile devices. You now have the option to enable/disable the one column view of your website on smart phones. The one column layout takes all the elements of your website and then presents it in one column taking the width of your phone screen into account. If you disable this option, then the website layout will match that of your site when viewed on a desktop or iPad.

To access this feature, navigate to the Website Designer 3.0 link and then to the Settings tab. Click on "Edit Mobile Settings" and select your choice.

Did you know you can display member spouse birthdays on club bulletins?

You now have the ability to further customize the Birthdays and Anniversaries widget by being able display the birthdays of the spouses of members as well. To turn this option on, simply click on the cog wheel on the widget to navigate to the Properties page, from where you can select the "Show Spouse Birthdays" option.

Tips for the Week - MyEventRunner Edition!

Did you know you can create vouchers using the new templates found in MyEventRunner?

We've added a new template for name tags to the "Prepare Name Tags" section in MyEventRunnner! This new template allows event chairs to create vouchers for meals, tickets, etc. for registered attendees. Vouchers can be created  and color coded based on payment status, packages and add-ons created under the same event and then can be exported into Word to print and distribute.

Did you know that you can issue online refunds for events created within MyEventRunner?

As part of our recent software update, you now have the ability to issue an online refund for the original payment transaction that occurred for an event created with MyEventRunner. Depending on the payment processor, online refunds are applied right away. You will see a 'Refund' link appear next to the transaction on the Payment History screen. You simply follow the instructions as they appear on the screen, and you're done!


Did you know you can personalize your invitation emails using mail merge tags?

Similar to the mail merge fields found in the Email Message Center, event chairs emailing registrants through MyEventRunner can use mail merge tags to populate information in their emails such as name, recipient spouse name, club name, sender name, account name, etc.

These are just some of the enhancements we've made to the MyEventRunner module, but there are still lots more on the way. To learn more about his feature, visit www.MyEventRunner.com.

Email Communications 3.0!

A few months ago, we introduced our new and improved Email Message Center module on Version 3.0. At that time, we announced that we will be retiring the Email Message Center 2.0 on July 24, 2014. Post this date, when you navigate to the Email Message Center 2.0 and click on "Compose New Message" you will be taken to Version 3.0. You will still have access to your emails and drafts in Version 2.0 and can migrate them to the new platform.

Not only is the Email Message Center 3.0 faster but it also allows you to have more control over your emails. Upon logging in, you will notice a new link on the Admin Page titled "Email Message Center (New)" under the My ClubRunner section. You can transfer over your emails from the old Version 2.0 system to this by clicking on the "Migrate Emails" button. This will automatically transfer all the emails and drafts that were created in the past 3 months.

Create and send customized message templates easily, attach larger files (limit increased to 6MB), continue to manage your distribution lists, add images to your emails from directly from your desktop or image library and even style your text using the options available. With the new AutoSave feature, your emails will be saved every 90 seconds, so you'll never have to worry about losing your drafts.

For any questions on this new module, please do not hesitate to contact our support team.

It's a brand new Rotary year!

It's a new Rotary year and we wanted to take this opportunity to congratulate everyone in their brand new roles. Whether you've been elected to become the club President, Secretary, Treasurer, Webmaster, PR Chair, Membership Chair, or are just a regular member, we want to do everything in our control to enable your success this year as well as ensure your satisfaction with us, so that you can focus on helping 'light up Rotary'.

Over the past little while, we've made a lot of exciting updates to make the jobs of your members easier, no matter what their role in the club may be. From releasing our newest Rotary branded website and bulletin template, which was released in conjunction with Rotary's digital guidelines to our integration with Quickbooks; from releasing Email Communications Version 3.0 to more customization options for the Club Bulletin, there is a whole lot for everyone. You can stay on top of the latest updates and new feature releases by following our service updates, which occur bi-weekly on Thursday mornings. Subscribe to the service updates RSS feed and get the latest news delivered directly to your inbox.

Support at your fingertips

If at any time, you need more information on how to use a certain feature or have general questions about ClubRunner, we invite you to visit our Support Center at www.ClubRunnerSupport.com. Here you will find links to our:

• On-demand tutorial videos 
• Help guides 
• Service updates  
• Training webinars schedule
• Frequently asked questions

As always, please continue to send us your feedback, feature requests and suggestion by emailing us at feedback@clubrunner.ca. We look forward to serving your club this brand new Rotary year!                                     

Run your non-profit as a business, not a hobby

Recently, our very own team member, Divya published an article on LinkedIn about the struggles non-profits know all too well, when it comes to growth. At ClubRunner, working with non-profit groups, we've seen this firsthand ourselves.

An excerpt from the article:

Despite the wide range of what non-profits do, they all have a striking similarity in their struggle to grow and prosper. The root cause is the misguided mindset that they are "non-profit" rather than "for-profit". These labels only apply to the financials, but should not affect the way they operate or present themselves. I've seen first hand evidence of even the smallest groups achieve big goals simply by changing their toolkit!

The biggest obstacles preventing non-profits from growing and reaching their goals are neither budget nor a lack of manpower; rather it is their mindset and way of thinking. I found that the executives were unable to look past limitations and road blocks. Moreover, many of them simply saw themselves as volunteers and part-timers and believed that success was merely a matter of more time and resources. As a result, they were resigned to achieving small incremental changes. While this is understandable, I started thinking if we could make more of an impact by adopting strategic business elements. The more I thought about it, the more I was convinced that we simply needed to embrace the mantra, ‘think like a business’. Non-profits play an integral role in community service projects but it isn’t just a matter of organizing a few fundraisers.

Read the rest of the article here and share your thoughts with us! We'd love to hear your opinion!

Tips of the Week!

Did you know that you can add custom fields to your club reports?

Clubs can now include custom fields that they've created for member profiles in reports they build with the eDirectory builder! An additional source type called 'Custom Fields' has been added to the "Column Designer" screen. Upon navigating to the Column Designer, from where you can add more data sources to appear in your report, you can select, custom fields as a choice and then select which field you want added to the report.

Did you know you can now format custom page titles to customize their style, look and feel?

To give you more control over formatting, we've made it simpler to format Custom Page titles. Similar to the option available for Stories, you will now see a "Format Options" link next to the title field. Clicking on it will open a new editor window from where you will be able to easily bold, italicize, underline, change the font, colour and size of your title.

These are just some of the new features we've recently added! Have suggestions you'd like to share with us? Send them to us at feedback@clubrunner.ca

Tips of the Week!

New Rotary Theme Bulletin Now Available!

We're proud to release an official Rotary branded bulletin theme, which coincides with the look and feel of the Rotary website theme! This new theme mirrors the look and feel of the new Rotary brand, including colours and fonts. Clubs and Districts can implement this new look for their bulletins and can easily adopt the new brand and share a cohesive look with Rotary.org.

Did you know you can customize the titles of your Custom Pages?

That is correct! To give you more control over formatting, we've made it simpler to format Custom Page titles. Similar to the option available for Stories, you will now see a 'Format Options' link next to the title field. Clicking on it will open a new editor window from where you will be able to easily bold, italicize, underline, change the font, colour and size of your title.

Enhanced Committee module users, did you know you can now schedule your emails to go out at a later date from within the module?

We've added an email scheduling option within the Email Center in the Enhanced Committees module! Similar to how you can schedule your emails to be sent at a later date and time from the Email Message Center, members of the committee can schedule their emails to go out at any time they prefer.

For more information on the Enhanced Committees module, please click here.

Top 10 ClubRunner Themes!

With the launch of Version 3.0, we introduced many new website themes to choose from to make your website reflect your clubs' unique style. Over the past few months, we've added even more new and modern designs for you to choose from including our latest Rotary theme, and there are still lots more on the way!

We've had lots of requests to share the top 10 ClubRunner themes in use - so here they are! In no particular order, the following are the most popular themes used by clubs and districts!

Elegant Theme	Cube Theme
International Theme	Ribbon Theme
Antique Theme	Shiny Theme
Gradient Theme	Retro Theme
Curvy Clouds Theme	Simple Gradient Theme

To view other website themes, simply navigate to the Themes tab in the Website Designer. Do you have a unique that you use for your club website? A design that you created that you would like to add to our Theme Library? Email us to learn more about how you can contribute to our theme library!

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Want your website to match Rotary's new look? Take a look at our new Rotary theme, which was designed to mirror the look and feel of the new Rotary brand and match the new digital guidelines found in the recently released Rotary Quick Start Guide. To learn more about the new digital guidelines and view the Quick Start Guide, click here. To view our official announcement, click here!

New Rotary-Based Website & Bulletin Template!

Last week, Rotary International announced the release of their new Quick Start Guide for Club Websites, which is a guide advising clubs of how they can organize their websites with the new digital guidelines in mind that clubs can refer to when designing their websites,.

We're pleased to announce the release of our new Rotary themed website and bulletin template that was made in conjunction with the release of the Quick Start Guide! As an Official Rotary International Licensee, we were involved with the Public Relations and Identity team at Rotary to build a new website theme that mirrors the look and feel of the new Rotary brand; including default content and site map, as well as incorporating shared images in the ClubRunner image library. As a result of these efforts, clubs using ClubRunner can more easily adopt the new brand and share a cohesive look with Rotary.org.

How to switch to the new theme:

Clubs using Version 3.0 can find the new theme by navigating to the Website Designer and then clicking on themes. The new Rotary theme will be the very first option there for you to select. Simply select the theme and view the changes in the preview pane. Once satisfied with the look of your website, click on publish to have your changes go live.

Once you've switched over, be sure to share the link of your website with us! To view the bulletin theme, navigate to the Bulletin Designer 3.0 and click on the Themes button.

To view our official announcement regarding this, click here.

To learn more about Rotary's new digital guidelines and view the Quick Start Guide for Club Websites, click here.

Tips for the Week!

Did you know that the Birthdays and Anniversaries widget can also display birthday information for spouses?

As part of our latest software update, we've added the option to display birthday information for spouses as well. Great for adding to your bulletin! This option can be selected by clicking on the cog wheel on the widget to go to the settings page, from where you can simply check the "Show Spouse Birthdays" option.

Did you know that you have the ability to mark a subpage as the default landing page when website visitors click on the Site Page link?

A Site Page allows you to create a number of subpages and related pages as well as allow you to add photo albums, links and files to the pages. Subpages contain important information related to the topic that a Site Page was created for.

As you add more subpages or delete them, you can quickly and easily change your default landing page. To make a subpage the default, click on the subpage from the menu on the left side. When you are in the Edit Site Page screen, you will notice a link on the top titled "Make as Default Subpage", which you can click on to proceed.

Did you know that you can select which photo albums you want displayed on your Photo Albums List page? 

A popular request, you now can choose which specific albums you want to display on the Photo Albums List page, which is accessible from your menu navigation bar. The Photo Albums list page is the built-in page that you can easily add to your menu bar. To add albums to the list page, simply navigate to the Edit Photo Albums link from your Admin page and select the Photo Albums List page filter. From here, click on the "Add Photo Album from Library" button and select whichever albums you want displayed!