Welcome to ClubRunner's BlogSpot


Welcome to ClubRunner's BlogSpot - the place to stay on the pulse of hot off the press news updates about product developments, service announcements, local events and so much more!

Also, you can initiate discussions and share information among fellow ClubRunner users.

Your feedback is always welcome and necessary to help us make ClubRunner better. We want to know what you like, what you don't and what's on your wish list. Please let us know how we can enhance our service.

Friday, May 19, 2017

ClubRunner Tips for the Week - Website Improvements

We often get asked if you can achieve a full band layout look for your website, where each alternating band has a background color, and the answer is yes! This style not only adds to the aesthetic but elevates the look of your website, and achieving such a look is as easy as changing your page layout.

Ready to update your website?

To update your website with this new look, navigate to the Website Designer:

1) Click on Edit Content
2) Click on the Content Template button on the top right
3) Select the "Full Width Top and Bottom + 9 Bands" page layout and click Confirm

The designer screen marks which band has a white/plain background, and which bands have a light or dark background. You can easily re-arrange your widgets in order of preference to match your styling needs.

ClubRunner will automatically add background colors to each band depending on the theme you are using. Please note, that this layout only works on themes marked as Next-Gen.

Best of all, there is no need to know any HTML, it's all taken care for you! Give it a try and share your new look in the comment below.

Friday, May 5, 2017

My Email History

You asked for it, and we delivered! Did you know that you can view a list of all the emails you have ever received through ClubRunner? That's right, tracking and viewing emails sent to you is now easier than ever.

Introducing My Email History! Accessible from the MyClubRunner tab on the Admin page, get a quick glance at your communication records:
  • View a list of all the emails that have been sent to you through ClubRunner (including event invitations and emails from the contact form on your website)
  • Who sent it to you
  • Subject of email
  • Date it was sent
  • You can even see your status of whether you opened the email or not and whether the send attempt to you was successful
Best of all? You can also open the email from this screen itself to read the message.



Check out the following help article for more information on how to access your email history. As always, we love hearing your feedback. Please continue to email us your suggestions at feedback@clubrunner.ca.

Tuesday, April 25, 2017

ClubRunner's mobile app gets an update

If you've already downloaded the app, there's a new update available! Released and available as Version 2.3, the latest update now includes two new menu items: Club Info Page and My Attendance.

Club Info Page


View your meeting day, time and venue complete with a Google map for directions through the new Club Info page right from your phone. Even get quick access to contact your club President, Area Governor and District Governor.

My Attendance


Through My Attendance, keeping track of your attendance statistics and banked makeups is a breeze. Easily view which meetings you attended, missed, and made up and get a quick glance at your attendance percentage for the year. Further, you can also switch to the Makeups tab and view a list of all your banked makeups. 

ClubRunner's mobile app also features the following modules:


Member Directory


Browse your member profiles, make a call to any of their phone numbers, email them directly from your device, or even add them to your contacts list.

Executives and Directors


View and contact your club executives and directors from current, past and future years. You can browse their profiles and connect with one click.

View Posts on Your Website


View the latest feed of home page stories that are on your website, directly on your phone, so you never miss any information!

Upcoming events and speakers

Access all of your upcoming events and calendar items, and view event details, including associated links, download files and venue map. View who the latest speakers are and learn more about their presentation topic.



Download it today!


To download the app from the Apple App Store or from Google Play, simply type in 'ClubRunner' in the search bar. Our mobile app is compatible with all versions of the iPhone, iPad and iPod Touch sets that have iOS 8.0 or later and with versions of Anrdoids that are 4.0.3 or better.

Don't see the My Attendance menu item? This is likely because you have no attendance records or because your club has not yet recorded any attendance statistics using the Attendance module in ClubRunner this year. Click here to learn how to begin using Attendance 3.0.

There's a whole lot more on the way! Stay tuned as we take member engagement to the next level with ClubRunner mobile.

Thursday, April 13, 2017

Are you using the new Club Info Page?

While you have always had the ability to edit your club information such as meeting location, schedule, club motto and greeting, did you know you can also define many more relevant fields that sync directly to RI's database?

If your club isn't using our new Club Information page, you can access it by logging into your site and then:

1) Click on the Admin tab on the menu bar
2) Click on the "Club Info & Settings (Beta)" link

Please note, you must have an access level of 50 or better to access this page.

What's New

The Club Information page will allow you to specify many additional fields including your club mailing address, phone and fax number, email address, website and more. Plus, you can easily modify your executive listing from here. Best of all, it all syncs with RI's database automatically!

For your club meetings, we now automatically generate a venue map based on the address entered on this page and even define the latitude and longitude values - no more searching for location co-ordinates! You can even upload your own venue map should you choose to use an image instead, which we'll display on your "Club Information" widget.

There are a lot more updates coming your way, stay tuned!

Friday, March 31, 2017

Introducing Impression, our newest Rotary Approved Website Theme

Modern, fresh and mobile responsive, our line up of next-generation themes were designed to elevate the look of your website.

Recently, we released two new Rotary approved templates, named Vision and Community and are happy to release a third. Introducing Impression, a new RI approved theme which is the most integrated with the new visual and digital identity guidelines.

Available in 8 color variations, this theme features a floating menu and automatically also adds your club name on the navigation menu, next to the navbar icon to keep your branding in place.

Ready to give your website a facelift?

Updating your website is free, easy and takes only a few clicks.

  • Go to Website Designer and click on Themes on the left panel
  • Select the Impression theme from the library and your color variation.
  • Click on Publish to go live

That's it! For detailed instructions on designing your website, check out our detailed help guide. Prefer we switch your theme for you? Just send in your request to our support team and we'll be happy to help.

Did you know that you only have 5 seconds to capture the attention of your website visitors? Make it count with a website that speaks to people of all ages, works on all devices and promotes your club in the best way possible. 

Saturday, March 11, 2017

ClubRunner ranked as one of the top 20 Membership Management Software products

Thanks to your support, we're proud to have been ranked as one the of top 20 most popular membership management software suites in Capterra's annual software research series.

Capterra, a leading business directory connecting associations with software services conducts a comprehensive study looking at several factors which ultimately ranks software suites using a custom popularity index algorithm. By taking into account the number of customers each company supports, their social presence and the feedback from customers about the product, the team at Capterra studies the impact each company makes on their customers.

“ClubRunner is featured in the latest version of Capterra's Top 20 Membership Management Software ranking. This ranking is based on Capterra's Market Score, a non-revenue based representation of a company's market share, converted to a 100 point scale,” says Rachel Wile, Senior Product Research Analyst at Capterra.  

With an overall ranking of 13, we're proud to have been recognized as one of the most popular membership management software suites on a global level. When taking into account the number of customers, ClubRunner ranked in the top 5 category!

This recognition is a testament to our mission which is to empower associations and service clubs with all the tools they need to better support their membership. We aim to continue providing you with the most innovative set of solutions that lead to better engagement among your members and contribute to your own success and growth.

Click here to view the top 20 membership management software companies on Capterra.

Friday, March 3, 2017

Are you using Calendar Items?

Did you know that you can input items directly into your event calendar, including recurring events?

The Calendar Items module allows you to place one off or recurring items on your calendar without the need to create an event.

How do I access Calendar Items?

To access and begin adding items to your calendar, click on the Events tab on the top of the Admin Page and then on the Calendar Items (Recurring) Link.

How do I add items to my calendar?

Adding both one at a time as well as recurring events to your calendar is simple. Once on the Manage Calendar Items page:


1) Click on the "Add Calendar Item" button
2) Add your title and description
3) Fill in the remaining fields such as start/end dates, address, etc.

For recurring events, simply select "Recurring" as your option under the "Recurrence" section, and then select how often you want the event to appear on your calendar.

For detailed instructions, please refer to the following help article.

Saturday, February 18, 2017

Catch up with your club on the go


It's back and better than ever! The ClubRunner Mobile App is your key to connect with your club on the go! Completely, free to download and use, this app will let you access the key info you need while you're on the go. Password protected just like your website, it allows you to to view your member directory, contact your members and executives, read the latest articles posted to your website, and even learn more about your upcoming events and speakers, right from your smartphone or tablet! .



To download the app from the Apple App Store or from Google Play, simply type in 'ClubRunner' in the search bar. Our mobile app is compatible with all versions of the iPhone, iPad and iPod Touch sets that have iOS 8.0 or later and with versions of Anrdoids that are 4.0.3 or better.

Saturday, February 11, 2017

Visit ClubRunner's Booth at a PETS Near You!

It's officially PETS season and members of the ClubRunner team will be in attendance at various PETS throughout the next few weeks. If you or a member of your club is planning to attend, be sure to drop by our booth or attend a session so you can learn about all our recent product enhancements and new features! Get a live demonstration of the features soon to be released and share your experiences with ClubRunner.

This weekend, members of our team will be at SoCalNev PETS! If you're planning to attend, be sure to drop by our booth!

Friday, February 3, 2017

Fresh modern looks for your club

Since the release of our next-gen themes, more than 1,000 of you have made them your own. From adding custom carousel images and videos to advanced customization, such as uploading your own CSS stylesheet, the feedback we've received so far has been great.

There is nothing better than hearing that your refreshed and modern website helped you attract more members and boost your public image.

Looking for some inspiration for your own ClubRunner website? Check out a few websites using our Next-Gen themes!


Rotary District 9980
Rotary District 5010
Rotary Club of Chilliwack Fraser
Cosmopolitan International
Rotary Club of San Diego Downtown Breakfast
Rotary District 5180

Stay tuned for more website templates coming soon! If you haven't yet checked these themes out, head on over to the Theme Library to see what you're missing! Download our help guide to get started.

How do I update my site?
  1. Go to Website Designer and click on Themes on the left panel
  2. Select either Vision or Community from the library and check out the preview. Change the color scheme by clicking on the various buttons below the thumbnail
  3. Click on Publish to go live