Tip of the Week - MyEventRunner!

Did you know you can now add promo codes to your registration forms?

A new addition to MyEventRunner, you can now add promo codes to your event registration forms. We've implemented a new feature which lets you define promotions for registrants to use in order to attract more sales. Each promo code can be set either as a percentage value (% off base price) or a dollar value ($ off base price). You can set your start and end dates to define the validity period of the promo, create a limit for the number of promo codes available for redemption and track how many registrations have used the promo codes.

Did you know that you can now disable packages in specific time ranges?

Another addition to MyEventRunner, you now have the option to disable packages in specific time ranges. This gives you the ability to add multiple milestones or packages within your registration form, where you can define the amount due and the due date and can set the date that form will expire on.

Did you know that you can now export a full report of all the attendees that registered to attend your event?

The 'View Attendees' report in MyEventRunner now includes a "Full Export to Excel" report that allows you to export all the information about the attendees including registration number, date, type, attendee name, address, email address, phone number, answers to any questions asked on your registration form, and all the packages/add-ons selected.

We're constantly making changes to features based on your suggestions. To learn more about MyEventRunner, please visit www.myeventrunner.com

Tips for the Week!

Did you know that you can send an email to new members once you have added them to your member roster?
To help you welcome your new members, you now have the ability to send an email to them once they have been added to your member roster notifying them of the same. The message is personalized and includes information on retreiving their login information and is sent on behalf of the individual that adds the member to the member list.

When adding new members, simply check the "Send Member Welcome Email" option at the bottom of the member's profile. Keep this option unchecked, if you do not wish to send this email.

Rotary Districts, did you know that we've changed the number of trained members required to qualify a club?

Based on your feedback, we've made changes to the Grants module. Administrators are now able to configure the number of trained members required to qualify a club to submit grants to the District. Previously hardcoded to two, it can now be changed to a number of your choice. To do so, go to Settings in the Grants Module menu.

Did you know that when an individual is defined as an Assistant Governor, they automatically get access to AG reports and pages?

Now, when someone is identified as an AG in the District organization chart, they will automatically recieve that role and will be able to access all pages meant to be accessible by someone in that position, and will also gain access to useful reporting modules such as the AG reports.

Tips for the Week!

Did you know that you can search for any member in your club using the Search e-Directory?
Due to popular request, we've added a feature that will let you search for any member in your club. The Club Search Member e-Directory feature can be found under the Membership tab and lets you search your member directory for any member in the club by their first or last name, email address or classification. Results will display the member name, classification, phone number and will even give you the option to email the member. Districts can find this feature under the Membership tab or on the Admin page under the Members section.

Introducing the RI Compare and Synchronize feature for districts!

This feature will allow you to compare your member data information as it appears on ClubRunner with what is available in RI's Member Access, giving you the option to push your member information directly from ClubRunner to Rotary International or pull your Member Access to populate your ClubRunner profile. Already available on the club version, this feature is now available for Districts!

Update for iPhone App now available!

Available as Version 1.4 in the App store, this update addresses the compatibility issue with iOS6 and the iPhone 5, and includes various other enhancements.

Your key to connect to your ClubRunner website on the go, the ClubRunner app lets you browse through your member directory, view the latest feed of homepage stories and even locate the nearest clubs that are within a specified range of your current location, right from your iPhone, iPod or iPad.
Learn more about our mobile app by clicking here!

Have suggestions on features you would like to see? Send us your feedback. As always, should you have any questions, please do not hesitate to contact our support team.

Introducing the ClubRunner Grants Module ...with new lower pricing!

We've had some great feedback come our way about our recently released Grants module. In fact, since its release, we've had many Districts inform us about how easy it is for them to administer and manage grants for their clubs.

The Grants module is an add-on module for Districts that allows clubs in the District to apply online for grants, and for the Grant committee members to login and review all active and archived applications, manage the workflow and upload and store all supporting documents.

Introductory Pricing
We're happy to announce that for the first year, we are taking 50% off the annual fee for the Grants module. Integrated with your District website, the grants module provides you with everything you need to start managing grants. Best of all, its flexible infrastructure accommodates customizations so you can tailor all help instructions and add your own guidelines at each stage of the application process, to best assist your clubs in following your procedures.

This module is still available free of charge as a pilot for current subscribers until July 1, 2013. You have the option to go live with it, or keep it hidden from clubs so that only members of your District Grants committee can access it.

To further assist you with getting to know the new Grants module, we're also creating many on-demand tutorials that you can watch at your own convenience. We'll be uploading all of our tutorials to our website. Please click on the link below to review pricing and access our Grants Information page, which we will be updating regularly with more information.

Grants Module Info Page

We look forward to receiving your valuable feedback and are excited to present the Grants module to your District.

ClubRunner App for iPhones - Update!

We're happy to announce that an update for the ClubRunner iPhone App was released today! Available as Version 1.4 in the App store, this update addresses the compability issue with iOS 6 and the iPhone 5, and includes various other enhancements.

Apart from optimizing this app for the latest iOS, we have also increased the timeout period on slow networks, so that your requests to load stories or locate clubs when accessing the app using a weak internet connection, won't time you out as fast. We've also improved error handling on network related issues and have implemented minor bug fixes as well.

Your key to connect to your ClubRunner website on the go, the ClubRunner app lets you browse through your member directory, view the latest feed of homepage stories and even locate the nearest clubs that are within a specified range of your current location, right from your iPhone, iPod or iPad.

If you already have the ClubRunner app installed on your phone, you can download the update from the Updates section in the App Store. Don't have the ClubRunner app? It's free and it's available here!

To learn more about the ClubRunner Mobile App, visit http://web.clubrunner.ca/mobile.

MyEventRunner Feature Updates

Over the past few months, we received lots of suggestions on improving MyEventRunner, so we decided to dedicate an entire feature release to it.

Did you know that there is now an email notification that is sent out when a payment doesn't go through?

Now, when a person pays online and the payment does not go through, the system will automatically send an email to the registrant as well as the Event Chair notifying them of the failed payment, so that further action can be taken by the two parties.

Did you know that the Dashboard in MyEventRunner shows the total guest registrations as well as total registrations?

This special MyEventRunner release includes the addition of the option to show registration totals showing guests only. You will now be able to select the option to show the guest registration totals from the complete total number of registrations and will be able to view a list of the guests only.

Did you know that you can now edit the standard questionnaire template?
It is now possible to edit the template fields that you add in the Edit Standard Questionnaire template screen. Whereas previously, all you could do was delete or disable your entry, you can now edit it by clicking on the pencil and paper icon found in the actions column.

Did you know that your events are no longer moved to the Past Events Listing the day of the event?

Prior to this release, all events were moved to the 'Past Events Listing' on the day of the event. Now, all events remain on the Event List for 30 days after the event has ended and then are moved to 'Past Events'.

Did you know that you can now email everyone that has paid an email notification stating their balance is zero?

You always had the option to remind everyone that they had a balance due however now, you can also send everyone that had registered and paid for the event, an email notification stating their balance is zero.

These are just some of the improvements we've made to MyEventRunner. Have more suggestions or feedback? We'd love to hear it! To learn more about MyEventRunner, please visit www.myeventunner.com

Introducing ClubRunner Version 3.0 Beta Preview!

We're proud to announce that we are launching a public Beta Preview of ClubRunner Version 3.0 today to all of our customers. Based on the feedback we have gathered over the years, we've redesigned many of the modules of ClubRunner, and will be releasing them in several stages, starting with the Website Designer and Content module. Hosted on the Microsoft Azure platform, ClubRunner 3.0 is not only cloud based but is also scalable, so it can support the growing needs of your club without affecting speed or stability, and takes advantage of the latest web technology. You can expect a far more intuitive, advanced and responsive experience with our new cloud-based version.

What exactly is a Public Beta Preview?

A product in public beta mode is considered to have completed its development and initial testing phase and only requires real-world testing and user acceptance. During this beta phase, you have the exclusive pass to use this brand new version of ClubRunner and have the opportunity to provide your feedback which will be used to further develop and customize this version prior to its official release. During this evaluation, your current website will not be affected. You can send us any sort of feedback related to the user experience, big or small. Didn't like the way something functioned? Don't agree with the naming or title of certain features? This is your chance to have your say! To send in your suggestions, click on the Submit Feedback link at the very top of the page, or drop us a line at feedback@clubrunner.ca.

Getting Started

The next time any member of your club who has Site Administrator (Level 30) access logs into your website, an orange button will appear at the top right of the Admin page, titled Preview Version 3.0. Only site administrators will be able to see this. This will redirect you to the new version. You will notice that the Admin menu is limited just to those modules you are previewing, which at this time are Website, Bulletin and Documents. As we release more modules under Version 3.0, they will appear within this menu.

Data Import from Version 2.0

You have the option to import your website content into the new version using the built-in content migration tool so you do not have to rebuild your website from scratch. Please note that during the Beta Preview phase, any new content you add to Version 3.0 may be deleted without any prior notice. However, rest assured that your current website will not be affected at all.

Further Help

To further assist you with getting to know the new version, we will be hosting a webinar to explain the changes and highlight the improvements of Version 3.0. Click on the link below to register for an upcoming webinar:



Thursday, April 25, 2013 at 5:00pm EDT (Toronto time)

Friday, April 26, 2013 at 11:00am EDT (Toronto time)

There are no extra fees to evaluate Version 3.0 in beta preview mode. During this phase, you will have access to all of our features and modules, including premium features. We look forward to receiving your valuable feedback and are excited to present the third generation of ClubRunner to you. Thank you for your continued support of ClubRunner.

Tip of the Week!

Did you know that the registration report now displays other members types in Event Planner 2.0?

So that the membership chair can easily keep track of everyone that has registered or declined, we've made an enhancement to the registration report for events planned using the Events Planner 2.0 module. Now, when event chairs generate the registration report, it will not only display active and honorary members who have registered or declined but also those members that have been added as 'other users'.

Did you know that the event chair can now add comments to the registration when he or she is registering members and non-members for events?

Now, when the event chair registers members and non-members for events, they will see a comments field where they can any additional information they feel is necessary, similar to the comments field guests see when they register themselves for events. To enable this function, simply check off the comments field in the registration options screen.

For more information on the Events Planner module, please visit our support center at www.ClubRunnerSupport.com

Tip of the Week!

Did you know that it is now easier to track when you last emailed a statement to a member?

That's right! Now, when you navigate to the Accounts Statesment page within the Dues and Billing module, you will see a new field in the header called "Last Emailed". This row will display the last date you emailed each member their statement making it easier for you to keep track of your statements, opposed to having to click on the name of each member to view the last date it was emailed.


Did you know that the Years of Service report now gives you the option to select from 2 additional filters before generating the report?

Our latest release includes the addition of two new options within the Years of Service report, which you can select to base your report on namely, 'Original Date Joined' and 'Date Rejoined'. When you select Original Date Joined as your option, this report will show you the years of service for each member from when they originally joined Rotary. Selecting 'Date Rejoined' will display the years of service for each member from if and when they rejoin the club/Rotary. These dates are pulled from the member profile.

These are just some of the service updates we've been working on based on your suggestions. There are still a lot of great updates on the way! Have a feature suggestion? We'd love to hear from you.

New Login Report!

You asked for it and we delivered! We've added a new Login report that will allow club executives to track the login activity of all club members.

Available both on the club and District site, this report will display the number of active and honorary members that have logged within a certain period of time or those who have never logged in at all. Executives will be able to select month ranges and filter the report by the type of user (i.e: active, honorary, other user, etc.). You can then expand your view to see the names of the club members

along with their last login date and can even export this report to excel.

On the District site, you will be able to filter by member type, month range, by area and by club. You can then opt to view the last time they logged into the District site or to their own club site by selecting the appropriate filter option.

View your club login activity in graphical format or download it as an excel report.

We always appreciate when customers send us their suggestions and feedback and try our best to implement all the suggestions you add to our wishlist. Have a suggestion or feature request? Contact us and add it to our wishlist!